Tech Questions & Answers Archives - Page 229 of 258

Q&A: Where can I find a Windows 8.1 sound card driver for an older PC?

Posted on April 9, 2014

Question from Annette H.: I have a Compaq Presario 7200 that I just can’t bear to part with. I recently upgraded it to Windows 8.1 and I’m absolutely thrilled with it!

But there’s one problem that I really need your help with. The sound card isn’t working and the Device Manager says there’s no driver for it installed.

The sound drivers on the website don’t include drivers for Windows 8 or Windows 8.1, only Windows XP through Windows 7. Is there anything I can do or will I need to buy a new sound card?

Rick’s answer: [Read more…]

Q&A: If I buy a refurbished iPhone 4 from Apple will it come with iOS 7 installed?

Posted on April 5, 2014

Question from Belinda D.: I’m thinking about buying a refurbished iPhone 4 directly from Apple. If I do, will it have iOS 7 on it or will I have to upgrade it to iOS 7 after I buy it?

If I have to upgrade it myself I might just go with a new iPhone 5c. I’m really not very tech savvy lol. Thanks in advance for the info. I LOVE your site by the way!!

Rick’s answer: [Read more…]

Q&A: Why am I getting a Rootkit Driver Error with Malwarebytes 2.0?

Posted on March 31, 2014

Question from David K.: I upgraded Malwarebytes to version 2.0 last night, and now every time I try to run a scan it gives me this error message:

Error: Malwarebytes was unable to load the Anti-Rootkit Driver. Error code: 20026
Do you want to continue the scan without anti-rootkit support?

And then it follows up that error message with this one before I can choose to scan without rootkit support:

Scanner Failed with Error Code: 20026

My computer is an HP ENVY TouchSmart 15-j009wm laptop running Windows 8.1.

What do I need to do in order to fix this error? I’ve re-installed Malwarebytes 2.0 three times with no success. Thanks for your help!

Rick’s answer: [Read more…]

Q&A: How can I make my files open in desktop programs instead of apps in Windows 8.1?

Posted on March 20, 2014

Question from Allison T.: I just upgraded my computer from Windows 7 to Windows 8.1 and I’m having a big problem. I’ll be so grateful if you can help me fix it.

When I click on a photo in Windows Explorer it always opens in a Start Screen app instead of one of my desktop photo editors (I have 3 of them). How can I fix that?

Rick’s answer: [Read more…]

Q&A: Is there any way to use my old iPad as a 2nd monitor for my laptop?

Posted on March 19, 2014

Question from Jim L.: I recently bought a new iPad Mini because I needed a tablet with cellular connectivity.

What I’d like to do going forward is use my old Wi-Fi only iPad II as a 2nd monitor for my Dell laptop. Is that possible? And if it is, how expensive would it be?

Rick’s answer: [Read more…]