Question from Carol: My computer (Dell desktop with Windows 10) installed an update a few days ago and after it rebooted the screen was all out of whack.
Everything looks so ugly now. The text is really big and the icons are scattered all over the place.
My monitor is a 23″ Dell S2316M. It’s always worked at its maximum resolution of 1920 x 1080 before but the update changed it to 1024 x 768.
The problem is there doesn’t seem to be any way to change it back.
How can I fix this? [Read more…]
Question from Judy: I have a question that’s probably going to sound dumb, but I’m curious.
I’ve been using computers for a long time and I’ve deleted a lot of files. Where do they go after Windows deletes them? [Read more…]
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Question from Robbie: A couple of days ago I installed the Windows 11 Preview update expecting to have 30 days to change my mind like we had when Windows 10 came out.
But then I found out the window for rolling Windows 11 back to Windows 10 is only 10 days, not 30.
The problem I have is I’m going out of town on business tomorrow and I won’t be back until after the end of the month.
By the time I return the 10 day roll-back period will have expired and I’ll be stuck with Windows 11 even if I end up not liking it.
Is there any way to extend the Windows 11 roll-back period to longer than 10 days (to something like a month)? [Read more…]
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Question from Gwen: I recently bought a new computer and found out that I can use my favorite Bluetooth Earbuds with it. Yay me!
My husband saw how well they work together and now he would like to use Bluetooth Earbuds with his computer too.
The thing is his computer doesn’t have Bluetooth in it. Can he add Bluetooth to it some way? He really wants to do it if it isn’t too expensive.
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Question from Tina: I’ve noticed that the lights on my modem are blinking more or less constantly.
In fact, they even blink when I’m not using a web browser, checking my email or doing anything else on the Internet.
Is it normal for all those lights to be constantly blinking or should I be worried?
Rick’s answer: Tina, there is always data being passed between your computer and the Internet any time you have a live connection established, so yes, it is normal to see the data lights on your modem flashing pretty much all the time.
Your ISP is responsible for much of the data being sent back and forth because they love to “check in” to see if your connection is healthy along with other mundane housekeeping tasks. [Read more…]