Tech Questions & Answers Archives

Q&A: Is it possible to let one specific person call me even when my iPhone is set to ‘Do Not Disturb’?

Posted on October 15, 2018

Question from Janelle S.: I know there probably isn’t a way to do what I’m asking, but I thought I’d ask anyway.

I have to keep my phone silenced when I’m in class, but my dad is very seriously ill and I need to be able to get messages from my mom in case something happens with him.

I really need for my phone to ring if she calls so I can leave the room and call her back. Is there any way that I can let my mom call me even when I have my iPhone set to “Do Not Disturb”?

Rick’s answer: [Read more…]

Q&A: Where can I download a copy of Microsoft Word for free?

Posted on October 15, 2018

Question from Danita.: I bought a used laptop from a friend a while back and it had a copy of Microsoft Word on it that he had downloaded from a website that offers programs for free.

The hard drive stopped working a few days ago and I had to have it replaced.

Can you give me the link to the page where I can download MS Word for free? The link my friend gave me doesn’t work and he’s stopped answering my messages.

Thanks for your help.

Rick’s answer: [Read more…]

Q&A: Why does Windows no longer ask me to confirm that I really want to delete a file?

Posted on October 14, 2018

Question from Francine J.: It used to be that when I tried to delete a file a message would pop up asking if I really wanted to delete it, but not anymore.

Now the file is just deleted immediately with no chance to change my mind.

I really need those confirmation messages because I’ve caught myself trying to delete the wrong file several times in the past.

Can you tell me how to get Windows to start asking me to confirm file deletions again? Thank you.

Rick’s answer: [Read more…]

Q&A: How can I make things easier to see on my iPhone?

Posted on October 14, 2018

Question from Brenda: Rick, I just bought an iPhone 7 because it was deeply discounted. I don’t really want or need the latest model.

When I was looking at the demo phone in the store I could read the screen ok.

But now when I look at mine I’m finding that I have to struggle to make out the text, and even some of the icons. I have more trouble reading the text though.

I know my eyesight isn’t what it used to be, but I guess it’s not too bad for a 74 year old.

Anyway, is there a way to make everything on the screen appear larger?

Rick’s answer: [Read more…]

Q&A: Can you recommend a good replacement charger for my Kindle Fire tablet?

Posted on October 13, 2018

Question from Rose W.: I’ve somehow managed to lose the charger to my Kindle Fire HD 8.9″ tablet and I need to buy a new one.

I know that you test and review chargers all the time and I was wondering if you could recommend a good charger to replace the one I lost.

I really love my Kindle tablet and I don’t want to damage it by using the wrong charger.

Rick’s answer: [Read more…]