Your daily dose of practical, easy to follow tech tips!
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Question from Jeannie: Hi, Rick. I live in an area that’s prone to frequent electrical storms so I’ve always been fanatical about keeping my electronic stuff plugged into surge protectors.
But I heard the other day that surge protectors can go bad after a while. Is that true? [Read more…]
Question from Anita: I have a very dear friend who recently put up a Facebook page for her business. She asked me to “Like” her page, and I did.
Now I receive at least a dozen posts from her page in my news feed every day, and to be honest I have no interest whatsoever in the things she is selling.
Is there any way to block the posts from her page without having to “Unlike” it? I care very much about this person and I really don’t want to hurt her feelings if I can help it.
Rick’s answer: [Read more…]
Question from Carol: Hi, Rick. I hope you’re doing well. I need your help with a problem I’m having if you don’t mind.
I had a stroke a little over a year ago and it affected my eyesight. My recovery went well and I’m doing a lot better, but I still don’t see nearly as well as I used to.
One of the biggest problems I have is reading the text on my iPhone. It would help a lot if I could make the letters bigger.
Can you tell me if that’s possible and how to change it if it is? [Read more…]
Question from Tina: I’m a single mom and I’ve started dating again after being divorced for two years.
I have some dating-related documents on my MacBook that I would prefer my 12 year old son not see while he’s using the computer.
There’s nothing of an “adult” nature on there but I would still prefer to keep those dating-related documents private for now.
I noticed that some of those documents are showing up on the ‘Recent Items” list. How do I clear the items from that list? [Read more…]
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Question from Shruti: Hi, Rick. I hope you’re doing well.
I have a Dell XPS 13 9370 Ultrabook. Everything was fine until this morning when my screen just turned grey-ish black.
I had dropped my laptop and slightly cracked the top right edge of the screen along with one of the hinges a few months back but everything seemed to still be working fine.
I don’t know why this suddenly happened.
I have important data on this machine so I’d like to know if there is any way to retrieve the data without fixing the screen? [Read more…]