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Q&A: Why are my Internet download speeds so slow?

Posted on July 24, 2022

Question from Kellie:  I have Comcast Internet and the plan I’m on is for 200 Mbps download speed.

I used SpeedTest.net to run several speed tests yesterday and again this morning. The fastest speed I got was around 65 Mbps.

I called Comcast this afternoon and they ran some kind of test from their end and said I was getting all the speed I’m paying for.

Is there something I’m doing wrong when I run the speed test or is Comcast just blowing me off?  [Read more…]

Sunday, July 24, 2022 – Warning: Don’t share codes from text messages with anyone – Q&A: Why are new computers slower than really old ones?

Posted on July 24, 2022

Hello, and welcome…

Rick’s Daily Tech Tips Update for Sunday, July 24, 2022

 


 

Topics covered in this issue…

• Warning: Don’t share codes from text messages with anyone

• Q&A: Why are new computers slower than really old ones?

• Scam alert: Beware fake ads for concert and event tickets

• The awesome power of kindness and compassion

[Read more…]

Q&A: Why are new computers slower than really old ones?

Posted on July 23, 2022

Question from Larry:  I was digging through some junk in my basement and found my old 1990s era Gateway computer with Windows 3.1 on it.

Just out of curiosity I hooked it up and was surprised to see it come on and boot up.

I spent several minutes just fooling around with it and I noticed how fast it was running.

I have a four month old Dell laptop that has an Intel i5 CPU and 8GB of RAM but it seems to run a lot slower than that 20+ year old Gateway.

Why would a modern computer with supposedly much better hardware run slower than a PC that’s over 20 years old? [Read more…]

Q&A: Why’s the picture I was looking at now covering my Desktop?

Posted on July 22, 2022

Question from Marcie:  My friend sent me some pictures and I was looking at them on my Windows laptop.

After I closed everything out I saw that one of the pictures I looked at was covering the entire desktop.

I don’t like it because it makes it hard to see the desktop icons. And besides, it’s not the type of picture I want on my screen at all times anyway.

Why is that photo covering my entire desktop? [Read more…]

Q&A: Does Google fine people for sending spam with Gmail?

Posted on July 21, 2022

Question from Beverly:  I received an email from Google saying my Gmail account was caught sending spam.

They said I have to pay a $100 fine within 48 hours or my Gmail address will be shut down.

This seems like a scam to me, but the email looks real and I can’t afford to take a chance on losing my Gmail address. Everything I do online is linked to that address.

My question: Is this email legit? [Read more…]

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