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Q&A: How can I make my files open in desktop programs instead of apps in Windows 8.1?

Posted on March 20, 2014

windows-8-1Question from Allison T.:  I just upgraded my computer from Windows 7 to Windows 8.1 and I’m having a big problem. I’ll be so grateful if you can help me fix it.

When I click on a photo in Windows Explorer it always opens in a Start Screen app instead of one of my desktop photo editors (I have 3 of them). How can I fix that?

Rick’s answer:   [Read more…]

Q&A: Is there any way to use my old iPad as a 2nd monitor for my laptop?

Posted on March 19, 2014

maxivista-logoQuestion from Jim L.:  I recently bought a new iPad Mini because I needed a tablet with cellular connectivity.

What I’d like to do going forward is use my old Wi-Fi only iPad II as a 2nd monitor for my Dell laptop. Is that possible? And if it is, how expensive would it be?

Rick’s answer:   [Read more…]

Q&A: Why can’t I send a message to my friend on Facebook?

Posted on March 12, 2014

facebook-logoQuestion from Rishabh R.:  Yesterday I was chatting with my friend, and after our conversation was over, we both logged out.

But today when I logged into my Facebook account and opened the message column and tried to message her again, it showed an error.

Our previous conversation is there, but my friend’s name is in black colour. When I tried to click on her name, it wouldn’t click. The same problem is not happening with my other friends. So I just wanna know have I done something wrong? Or maybe my friend has?

Rick’s answer:   [Read more…]

Q&A: Why does my Gateway computer have an ASUS motherboard?

Posted on March 6, 2014

Asus MotherboardQuestion from Glenn P.:  I have a couple of questions for you Rick. My desktop computer is a Gateway, but Belarc Advisor says the motherboard was made by ASUS.

Question 1: Did I get ripped off when I bought this computer? I’d hate to think that a company like Gateway would pull a fast one on their customers.

Question 2: If not, is ASUS a good brand?

Rick’s answer:   [Read more…]

Q&A: Why can’t I update my iPhone 4 to iOS 7?

Posted on March 3, 2014

ios7-logoQuestion from Craig H.:  I’ve finally decided to update my iPhone 4 to iOS 7 but it won’t let me. The phone freezes up at the “Checking for updates” screen, and it remains frozen no matter how long I let it try.

Should I try updating it some other way? Am I doing something wrong? Any help will be greatly appreciated.

Rick’s answer:  Craig, I’m guessing that your iPhone has been jailbroken. If that’s the case, you won’t be able to install the update for iOS 7 until you un-jailbreak it.

Luckily, that’s real easy to do by simply restoring your phone to the factory default settings. Here’s how:  [Read more…]

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