Tech Questions & Answers Archives - Page 228 of 258

Q&A: Why won’t my new USB keyboard work until after Windows loads?

Posted on May 1, 2014

Question from Aaron T.: I have an older Dell desktop computer and the PS/2 keyboard that I dearly love finally bit the dust.

I went out to buy a replacement keyboard, but I couldn’t find one that plugs into the PS/2 keyboard connector. I ended up buying a USB keyboard instead because that’s all I could find.

The new keyboard works great, but ONLY after Windows finished loading. But sometimes I need to use the keyboard while the machine is booting up. Is there any way to fix this?

Rick’s answer: [Read more…]

Q&A: Can I delete the Organizer from PhotoShop Elements 10?

Posted on April 27, 2014

Question from Ariel P.: Rick, I have used PhotoShop Elements 10 for a long time, and although I really like the Editor I absolutely loathe the Organizer!

My problem is every once in a while I’ll accidentally click the wrong link on the Welcome screen and load the Organizer when I didn’t mean to. When that happens I have to exit the Organizer and start Elements again from scratch. And it’s really irritating!

Is there any way to delete the Organizer portion of PhotoShop Elements from my computer and leave only the Editor installed? If there is, I can’t figure it out.

Thanks for helping me with this. If it makes a difference my PC is running Windows 7/64 bit.

Rick’s answer: [Read more…]

How to create a ‘System Recovery’ USB drive for your Chromebook

Posted on April 26, 2014

chromebook-system-recovery-drive Chromebooks are wonderful in their simplicity. Just turn one on and you can start surfing the web or working with your favorite web-based applications in less than a minute.

As Google likes to say about the Chromebook, “It just works!” Well…except when it doesn’t. [Read more…]

Q&A: Is it possible to buy an Android app without owning an Android device?

Posted on April 21, 2014

Question from Sheila T.: I have an iPhone right now but in three months I can get a new phone for free on my Sprint plan. I plan to get an Android phone and there’s a specific app that I really want to get for it.

That app is on sale right now at a great price, but when I go to the app’s page in the Play Store it tells me that I can’t buy the app because I didn’t log in with an Android device.

I’d really like to buy the app now and save over 70%, but Google won’t let me because I don’t have my Android phone yet. Is there any way around this?

Rick’s answer: [Read more…]

Q&A: Do I need to worry about the Heartbleed bug even though I use an iPad?

Posted on April 19, 2014

Question from Lisa K.: Hi Rick. I have a very simple question for you. Should I be worried about the Heartbleed bug even I only connect to the Internet with my iPad? I never use a computer anymore, only my iPad.

I’m asking you about this because I use several online services that I have to log into on a fairly regular basis and I’m afraid of having my identity stolen. Do you think I should be or am I just being paranoid?

Thanks for taking the time to answer my question Rick. I really love this site and I tell people about it every chance I get!!

Rick’s answer: [Read more…]