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Q&A: Why can’t I send a message to my friend on Facebook?

Posted on March 12, 2014

facebook-logoQuestion from Rishabh R.:  Yesterday I was chatting with my friend, and after our conversation was over, we both logged out.

But today when I logged into my Facebook account and opened the message column and tried to message her again, it showed an error.

Our previous conversation is there, but my friend’s name is in black colour. When I tried to click on her name, it wouldn’t click. The same problem is not happening with my other friends. So I just wanna know have I done something wrong? Or maybe my friend has?

Rick’s answer:   [Read more…]

Q&A: Why does my Gateway computer have an ASUS motherboard?

Posted on March 6, 2014

Asus MotherboardQuestion from Glenn P.:  I have a couple of questions for you Rick. My desktop computer is a Gateway, but Belarc Advisor says the motherboard was made by ASUS.

Question 1: Did I get ripped off when I bought this computer? I’d hate to think that a company like Gateway would pull a fast one on their customers.

Question 2: If not, is ASUS a good brand?

Rick’s answer:   [Read more…]

Q&A: Why can’t I update my iPhone 4 to iOS 7?

Posted on March 3, 2014

ios7-logoQuestion from Craig H.:  I’ve finally decided to update my iPhone 4 to iOS 7 but it won’t let me. The phone freezes up at the “Checking for updates” screen, and it remains frozen no matter how long I let it try.

Should I try updating it some other way? Am I doing something wrong? Any help will be greatly appreciated.

Rick’s answer:  Craig, I’m guessing that your iPhone has been jailbroken. If that’s the case, you won’t be able to install the update for iOS 7 until you un-jailbreak it.

Luckily, that’s real easy to do by simply restoring your phone to the factory default settings. Here’s how:  [Read more…]

Q&A: How can I stop Open Office Writer from capitalizing the first letter on every line?

Posted on March 3, 2014

open-office-writerQuestion from Barb T.:  Hi Rick. I have a simple question for you. Whenever I press the Enter key to go to the next line while typing in Open Office Writer, it automatically capitalizes the first letter of the first word on the line I just completed.

The thing is I write poetry, and I type everything in lower case. How can I prevent Open Office Writer from capitalizing the first letter on every line?

Thanks in advance for your assistance!

Rick’s answer:   [Read more…]

Q&A: How can I disable the Control Panel in Windows 8?

Posted on February 28, 2014

windows-8-logoQuestion from Gio K.:  Hi Rick. I use a lot of your tips, but my friend got a new windows 8 computer and he is wondering how he can disable the Control Panel. If you know any way to do that, please reply. Thank you.

Rick’s answer:  Hello Gio. It’s actually quite easy to disable access to the Control Panel in Windows 8, and there are plenty of circumstances under which it might be desirable to do so.

Follow these steps to disable the Control Panel in Windows 8:  [Read more…]

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