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Q&A: Why won’t my new RAM stick fit in my computer?

Posted on January 17, 2023

Note: The links in this post are affiliate links.

Question from David:  I recently bought a refurbished Dell desktop computer that came with 8GB of RAM installed. I want to double that to 16GB.

I ran the “Crucial System Scanner” you mentioned in this post and it said the machine can use up to 64GB of DDR4-2133 RAM.

I found an 8GB DDR4-2133 RAM stick on Ebay for less than half of what Crucial is selling them for so I bought it. I received the new RAM just 3 days after I ordered it but it won’t fit into one of the empty RAM sockets on the computer.

Do you think the problem is an error in the info I got from the System Scanner? [Read more…]

Q&A: Why is my monitor shutting down while the computer is still running?

Posted on January 15, 2023

Note: The links in this post are affiliate links.

Question from Myron:  I have a 4 year old Dell Inspiron desktop PC with Windows 10 that started giving me a problem a couple of days ago.

Now when I turn on the computer it will run fine for a few minutes and then the screen will go black and say “No Signal”. A few seconds after that it blanks out completely.

I hope you can help me figure out what’s going on.  [Read more…]

Q&A: How can I find a file I downloaded to my phone?

Posted on January 15, 2023

Question from James:  A couple of nights ago I downloaded a whitepaper to my Android phone from one of my favorite websites but I can’t find the downloaded file.

I believe it’s on my phone somewhere because it said is downloaded successfully.

Can you tell me where to look for it?  [Read more…]

Q&A: Can I put more than one System Image Backup on the same drive?

Posted on January 12, 2023

Question from Juliene:  Hello, Rick. I’m a long time reader of your blog and I’ve read your posts about making System Image backups with Windows.

Your instructions are very good and easy to follow.

I’ve made three backups so far for my laptop but I just noticed that there’s only one backup on my external hard drive. I’m assuming it’s the last one I made?

My question is can I store more than one backup on the same drive? [Read more…]

Q&A: How do I type a division sign into a Word document?

Posted on January 10, 2023

Question from Hannah:  I know this is probably a stupid question, but I just can’t figure out how to do something that seems like it should be really simple.

I’m writing an important paper for my math class and I can’t figure out how to type the division sign in Microsoft Word.

I can type the signs for all the other math operations, but I cannot for the life of me figure out how to type the division sign. It’s not on my keyboard!

If you can tell me how to do this I’ll be eternally grateful. Thanks in advance for your help!  [Read more…]

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