Tech Questions & Answers Archives - Page 86 of 258

Q&A: How do I remove a virus when my antivirus app won’t open?

Posted on July 28, 2023

Question from Bailey: Hi, Rick. I have a bad problem and I need help ASAP.

I was browsing Facebook last night and clicked on a link that caught my attention. As soon as I clicked it my screen went solid blue and the computer froze up completely.

I finally just unplugged it and it booted back up into Windows, but now none of my programs will open. It’s running real slow too.

I’m sure the link I clicked probably put a virus on my system but my Norton antivirus software won’t open so I can’t run a scan.

Is there anything I can do to fix this problem besides just buying a new computer? [Read more…]

Q&A: How can I hide from a stalker on Facebook?

Posted on July 22, 2023

Question from Leanne: I hope you can help me, Rick.

I have a serious problem and I don’t know how to fix it.

I have an ex that’s stalking me on Facebook. Every time I block him he just opens a new account and starts stalking me again. I really need your help. [Read more…]

Q&A: Are 5G phones safe to use?

Posted on July 21, 2023

Question from Barbara: I know that we’re all supposed to be using 5G cell phones now.

I’ve been hearing conflicting reports about whether 5G is safe or not.

I’ve tried to research this for myself and found that some “experts” say the radio frequencies used for 5G can cause cancer while others say they won’t.

Can you clear this up for me once and for all? Are 5G phones safe to use? [Read more…]

Q&A: How can I add a ‘Windows’ key to an older keyboard?

Posted on July 19, 2023

Question from Phil: Your article on the Windows key prompts me to ask this question…

What’s the best way to add a ‘Windows key’ function to an older keyboard that doesn’t have that key on it?

[Read more…]

Q&A: How’s the best way to scan old family photos?

Posted on July 19, 2023

Note: The links in this post are affiliate links.

Question from Mary: Hi, Rick. I need some advice on the best way to scan pictures.

I learned yesterday that I may have an opportunity to access some old family photographs that are about 60 – 100 years old.

I’d like to scan all of those pictures so they’ll be available digitally.

Do you have any recommendations on the equipment I’ll need to scan them?

[Read more…]