Your daily dose of practical, easy to follow tech tips!
Question from Margie H.: Hi Rick. I have an iPhone 5s and sometimes I want to delete just one or two text messages from a conversation without deleting the rest of the messages. I just can’t figure out how to do it.
How can I delete just the messages I want to get rid of without trashing the whole conversation?
Rick’s answer: [Read more…]
Question from Fran A.: I have a problem Rick. Somehow the start pages of all my web browsers have gotten changed to Tuvaro Search Engine and I can’t get rid of it. Even if I manually reset my home page back to what it was before, the browsers always open up to Tuvaro Search.
I ran my AVG Antivirus, Malwarebytes and Spybot and none of them got rid of this thing. Of course I also tried removing it with the “Uninstall a program” thingy, but that didn’t work either. Can you tell me how to remove Tuvaro from my browsers?
Rick’s answer: [Read more…]
Question from Bethany Y.: Comcast just replaced my old cable modem with a new Xfinity Modem/Router (Model # SMCD3GNV). The wired connections work perfectly, but I can’t get any of my wireless devices to connect via Wi-Fi.
The Wi-Fi signal is very strong and I’ve checked the Wi-Fi settings several times and everything seems to be correct. But I just can’t get any of my devices to connect.
Any idea how to fix this? I called Comcast tech support 3 times and the foreigners on the other end of the line can’t help me.
They finally scheduled a service call from a technician but they won’t be here for almost a week! I need my Wi-Fi working ASAP!! I really hope you can help me.
Rick’s answer: [Read more…]
Question from Marnie H.: I have a Samsung Galaxy S3 from Sprint and I really like it. It’s currently insured, and if something were to happen to it I would want to get it fixed or replaced with another S3 instead of upgraded to a newer model.
My question is this: If I was to break my phone and they couldn’t fix it, would Sprint replace it with another Galaxy S3 or would they give me something newer?
Rick’s answer: Marnie, if something happened to your phone and it couldn’t be repaired, Sprint would replace it with another Galaxy S3 if one was available. My guess is they would probably have a stock of new and refurbished models on hand, but there are no guarantees.
If they didn’t have another S3 to give you, they would simply replace your phone with the next closest model (one that’s as good or better than the S3).
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Question from Aaron T.: I have an older Dell desktop computer and the PS/2 keyboard that I dearly love finally bit the dust.
I went out to buy a replacement keyboard, but I couldn’t find one that plugs into the PS/2 keyboard connector. I ended up buying a USB keyboard instead because that’s all I could find.
The new keyboard works great, but ONLY after Windows finished loading. But sometimes I need to use the keyboard while the machine is booting up. Is there any way to fix this?
Rick’s answer: [Read more…]