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Q&A: Why won’t Chrome load some websites when they load just fine in other browsers?

Posted on May 5, 2013

Question from Kenneth O.:  I started using Google Chrome instead of Internet Explorer a while back, and I really like it.

But starting last night I can’t get to certain websites in Chrome even though I can get to them just fine in other web browsers.

As far as I know I haven’t changed any settings or anything. What could be the problem?

Rick’s answer:  There are a number of possible causes for this problem Kenneth, but the two most common (and most likely) are having your browser set to use a proxy server or corrupted cookies on your hard drive. The following steps will eliminate both possibilities:  [Read more…]

Q&A: Will a ZOTAC GeForce GTX 660 Ti video card work with my Gigabyte H77M-D3H motherboard?

Posted on May 4, 2013

zotac-geforce-gtx-660Question from Lonnie K.:  I paid a guy I know to build me a custom PC around a Gigabyte Intel H77M-D3H motherboard. We had a disagreement and now he won’t talk to me or give me any advice.

What I want to do is add a stand-alone video card. I found a really good deal on an “open box” ZOTAC GeForce GTX 660 Ti but before I buy it I want to make sure it’ll work with my motherboard. Will it?

Rick‘s answer:   [Read more…]

Q&A: How can I exit a frozen program using just the keyboard?

Posted on May 4, 2013

microsoft-windowsQuestion from Anthony H:  Rick, I have a favorite program that I’ve been using for many years, but they haven’t updated it since 2006 and it sometimes freezes up on me in Windows 7.

When the program freezes my mouse does too, and the only way to proceed is to unplug the power cable. I really don’t like doing that cause I’m afraid it’ll damage my PC. Is there any way to exit that program gracefully when it freezes using just the keyboard?

Rick’s answer:  Hi Anthony. My first suggestion would be to ditch that old, no longer supported program and try to find a modern equivalent that won’t crash your computer when you use it. That being said, I understand completely why you’d rather not do that. In fact, I have a couple of programs on my Windows 7 PC that were released long before yours was and I won’t part with them until I absolutely have to!

To answer your question, there is indeed a way to “kill” a frozen program using just the keyboard. Follow these steps:  [Read more…]

Q&A: How do I stop receiving duplicate notification emails on new blog comments?

Posted on May 3, 2013

wordpress-logoQuestion from Connie D:  Hi Rick. I recently set up a WordPress blog using your excellent instructions. You made it so easy! Thank you very, very much!

I’m having one issue that’s driving me batty though. Every time someone leaves a comment on one of my posts I receive two identical emails letting me know about the comment. How can I make WordPress send me just one email?

Rick’s answer:  Connie, when I first started blogging with WordPress I had the same problem, and it drove me batty too until I finally figured out what the problem was. The duplicate notification emails result from using two different email addresses when you post under a different user name than the one assigned to the primary Administrator account. Here’s how to fix it:  [Read more…]

Q&A: Why can’t I watch Youtube videos full screen?

Posted on April 30, 2013

youtube-logoQuestion from Anita P.:  Hi Rick. I hope you can help me. I’m semi-addicted to Youtube and I watch it every day.

I like watching the videos full screen but about a week ago the full screen feature stopped working. Is there any way I can get it to work again? I use Google Chrome as my web browser.

Rick‘s answer:  Hi Anita. I haven’t encountered this problem before, but after doing a quick Google search I found out that lots of other people have. Here is the solution that seems to work for most people:  [Read more…]

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