Tech Questions & Answers Archives - Page 224 of 258

Q&A: Is it normal for Netflix to use almost all of my Internet download bandwidth?

Posted on August 13, 2014

Question from Heather E.: Hi Rick. I hope you can help me out with the answer to a question that’s been bugging me for a while.

The download speed for my Internet connection is supposed to be 30 Mbps. When I check it with Speedtest.net like you suggested in one of your previous posts, it almost always says it’s running around 28 Mbps. I can live with that.

But when my boyfriend is watching a movie on Netflix (he does it every night), Speedtest.net says I’m only getting around 6 Mbps. Is this normal? I know that Netflix uses a lot of bandwidth, but that seems excessive to me.

Rick’s answer: [Read more…]

Q&A: Why can’t Internet Explorer load websites after viruses were removed?

Posted on July 29, 2014

Question from Annika T.: During the last virus scan Norton found a couple of viruses and removed them. Now Internet Explorer won’t load any websites. All I get is a blank screen and a message saying the site might be down or something.

I know it’s not my Internet connection because Firefox still loads pages just fine. I really need to get IE back working again because I use it and Firefox together to use two Gmail accounts at the same time. Can you help me?

If it matters, my computer is running Windows 7 and Internet Explorer 11.

Rick’s answer: [Read more…]

Q&A: How do I get to the Power Options in Windows 8.1?

Posted on July 22, 2014

Question from Marcel Q.: My old HP laptop stopped working a few days ago and I decided it was time to replace it instead of having it fixed (again!).

I bought a new Lenovo laptop and I like it OK, but making the leap from Windows 7 to Windows 8.1 is turning out to be a pain. It’s so different from earlier versions of Windows!

For 3 days now I’ve been trying to figure out how and where to adjust the power options. Can you tell me how to find them?

Rick’s answer: [Read more…]

Q&A: Can I make my Tumblr posts private?

Posted on July 18, 2014

Question from Ellis R.: Rick, I just created a blog on Tumblr and I’d like to make it private. In other words I don’t want anyone except myself to see it.

I know this is a strange request, but I have a reason for it. So can you tell me how to make my blog private? I’d really appreciate it.

Rick’s answer: [Read more…]

Q&A: Why does it say ‘Uninstall not Successful’ when I try to uninstall an Android app?

Posted on July 14, 2014

Question from Keith: Hi Rick. I have a problem that’s driving me nuts and I hope you can help me solve it.

I downloaded an app onto my Motorola XOOM but decided that I don’t like it. When I try to uninstall it I get a message that says “Uninstall not Successful”. No matter what I do I can’t get Android to uninstall the app.

I stopped the service and even went into Google Play to try to remove it, but nothing works. What do I need to do to get rid of it?

Rick’s answer: [Read more…]