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Question from Kyle: The hard drive in my computer died and I replaced it with an SSD per your suggestion.
I’ve read that SSD’s are a lot more reliable than hard drives and that they rarely go bad.
My question is do I need to back up my SSD like I did my hard drive? [Read more…]
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Question from Louise: I’m in serious trouble Rick, and I need your help ASAP.
Almost two weeks ago I heard my brother was in a car wreck and he wasn’t expected to live.
I grabbed a few things and threw them in a suitcase and flew out to Utah to try to see him before he passed away.
I didn’t make it in time to see him but I spent 5 days out there with my family and came back home the day after the funeral.
When I got home I saw that my house had been broken into and ransacked. They took almost everything of value including both of my computers and my iPad.
Can you help me with a serious problem I’m having with LastPass? [Read more…]
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Question from Marisol: Hi, Rick. Thanks for all the help you give us on here. I have a pressing problem and I need your help ASAP if you don’t mind.
I ordered an Epson printer from Amazon and I received it a couple of days ago. Long story short, it doesn’t work. Can you help me with the return? [Read more…]
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Question from Andrew: I have an HP laptop that I bought new just 3 months ago, and it already has a problem.
When I turn the laptop on I can smell a faint burning smell and see faint whiffs of smoke coming out of the keyboard.
The thing is it boots up normally and works fine and no part of the laptop seems to get hotter than it should (to the touch at least).
My question is do you think this might be something I can fix myself or do you recommend that I just go ahead and send it back? [Read more…]
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Question from Stanley: A while back I spent some time shopping around for a small brick-sized desktop computer, and as I recall they all seemed to be fairly under-powered.
I’d love to find a really small desktop PC that will fit on the bookshelf above my desk, but I’d like for it to be as powerful as a mid-range desktop computer. [Read more…]