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Q&A: Can I delete the files that came on my new USB hard drive?

Posted on February 9, 2023

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Question from Maurine:  I bought a 2TB external USB hard drive to store my large collection of old family pictures on.

When I plugged the new drive into my computer I noticed that it has several files on it already.

One is a file with info about the warranty. Another is a user guide. I’m not sure what the other two files are.

My question is can I delete all these files or do I need to keep them?

[Read more…]

Q&A: Am I connecting too many devices to my laptop’s USB ports?

Posted on November 24, 2022

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Question from Ariel:  I have an HP dv6000t laptop that originally had Windows XP on it.

While my son was in for a weekend visit he installed Linux Mint on it after reading your article about replacing Windows with Linux.

I mainly use this laptop for reading my cooking groups on Facebook and printing the recipes that interest me.

The Linux is working out great but I’m having a problem with the USB ports.

[Read more…]

Q&A: Should I replace a 4 year old SSD just to be safe?

Posted on July 30, 2022

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Question from Kendra:  Hi Rick. I really love your blog, especially the section where you answer questions from your readers.

If you don’t mind I’d like to ask a question of my own.

Back in early 2018 the tech guy I used at the time installed a Crucial 250GB SSD in my Dell laptop and it really made it run a lot faster.

I recently read on another site that all SSDs wear out over time because they can only be written to a certain number of times.

That has me sort of worried because this drive is now four years old and I have a lot of personal files on it that I don’t want to lose.

My question is do you think this drive is likely to fail at some time in the near future? [Read more…]

Q&A: Where can I buy a fireproof external hard drive?

Posted on August 6, 2021

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Question from Jeromy :  I run a business that deals with some pretty sensitive customer data that I would really prefer not to have stored in the cloud.

I know that cloud storage is supposed to be encrypted and secure, but with all the hacking going on these days I just don’t trust it.

Right now we’re using dual 2TB external USB hard drives to back up all of our data but I’m worried that a fire could wipe it all out.

What I’d really like to get is a 4TB external hard drive that’s fireproof. Do you know where I can get one?  [Read more…]

Q&A: How do you erase an external hard drive with a Mac?

Posted on March 24, 2021

Question from Alan:  I bought a new 4TB external hard drive to hold my photos.

I bought the new drive because the 1TB drive I’ve been using to store my photos is full and I have a lot more pictures to scan and store.

My plan is to give the 1TB drive to my niece so she can use it with her iMac, but I want to completely erase everything from the drive before I give it to her.

That way she can start fresh with a blank drive.

Can you tell me how to completely erase this drive with my MacBook?

Rick’s answer:  [Read more…]

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