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Q&A: I received an instant message from ‘Facebook User’. How can I find out who sent it?

Posted on December 12, 2017

Question from Connie G.:  I have a question about Facebook and I’m really hoping you an answer it for me.

Yesterday morning I received a very intriguing private message from someone telling me we went to school together.

They said they saw my name pop up after I left a comment on a picture that a mutual friend had posted and they’d like to reconnect with me.

The thing is there’s no name listed for the sender. All it says is “Facebook User”.

I can’t reply to the message (It says “You cannot reply to this conversation”) and there’s no link to click to look at their profile.

I’m curious as to who this person could be since I graduated from high school over 20 years ago. Is there any way to find out who sent me that message?

Rick’s answer:  [Read more…]

Review: Mimoday Kids Volume-Limiting Headphones

Posted on December 11, 2017

It seems like every youngster I see these days is listening to educational recordings, cartoons and music through a pair of headphones, and the volume is often loud enough for me to listen right along with them.

Unfortunately, listening to audio that’s too loud will cause many children to end up with significant hearing loss by they time reach adulthood.

But it doesn’t have to be that way. A pair of quality volume-limiting headphones can protect your children’s hearing while still allowing them to fully enjoy they’re listening activities.

I’ve tested several models of these special kids’ headphones in the past couple of years. Most of them worked pretty well, but I recently had the opportunity to check out a pair that stands out above the rest.  [Read more…]

You can install Adobe Lightroom on your iOS and Android devices for free!

Posted on December 11, 2017

lightroom-app-logoAdobe Lightroom has long been recognized as one of the world’s best photo editing programs.

In fact, I often recommend it over the full-blown Adobe Photoshop program for those who don’t really need Photoshop’s powerful graphic design capabilities.

In a nutshell, Lightroom is a lean, yet powerful program that includes all the best image editing capabilities of Photoshop without all the extras that many users will never need or use.

While Lightroom is a lot cheaper than Photoshop, if you want to install it on your computer it’ll still cost you a considerable amount in most cases. But now you can install it on your mobile device for free!  [Read more…]

Heads up: Facebook could soon be asking you to upload a “Selfie” to prove your identity

Posted on December 6, 2017

As you probably know by now, Facebook is a virtual playground for scammers, hackers and thieves from every spot on the globe.

The miscreants seem to be everywhere these days, hacking and cloning accounts right and left.

And as we all found out during the last presidential election, they’re even using Facebook to spread fake news.

Truth be told, rarely a day goes by when I fail to receive at least a couple of desperate messages from folks asking for help in cleaning up a compromised or cloned account.

Well, Facebook has recently devised a plan that should (hopefully) stop scammers and hackers in their tracks and prevent them from generally using their platform for mischief. This is how it works:  [Read more…]

Q&A: Why is my computer not working with the new RAM I bought?

Posted on December 5, 2017

Question from Eric H.:  I have an older ASUS Essentio CM1630 desktop computer that came with 2GB of RAM.

I scanned the system with Speccy and found out it currently has a single 2GB/DDR3 RAM stick in it.

I want to upgrade the RAM so I bought an 8GB/DDR3 RAM stick and installed it so I can have 10GB total, but I ran into a problem.

The computer won’t boot with both RAM sticks installed. It also won’t boot with just the 8GB stick installed. However, it boots just fine with just the original 2GB stick installed.

What could be the problem? I know this computer is supposed to support up to 16GB of RAM total.

I’m thinking I might have bought a bad RAM stick but I wanted to check with you first in case there’s a BIOS setting or a jumper that needs to be changed.

Rick’s answer:  [Read more…]

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