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Q&A: Will using a third-party toner cartridge damage my printer?

Posted on April 25, 2022

Question from Mark:  Based upon your recommendation I bought a Brother laser printer about a year or so ago.

The starter toner cartridge that came with the printer finally ran out so I ordered a third-party cartridge from Amazon.

I installed it per the instructions but the printer’s LCD screen still says “Replace Toner”.

I guess that message me has a little concerned. Should I be?  [Read more…]

Q&A: What’s exactly is Windows 10 S?

Posted on April 24, 2022

Note: The links in this post are affiliate links.

Question from Sheila:  I recently saw some Microsoft Surface laptops on Amazon that said they come with Windows 10 S.

The ad didn’t give any details about this version of Windows 10. What does the “S” on the end mean?  [Read more…]

Q&A: How do I change Facebook back to English?

Posted on April 23, 2022

Question from Fran:  Rick, I need your help with a very strange problem.

I turned on my computer this morning and saw that somehow my Facebook had gotten switched to some language that I can’t understand.

I can’t figure out how to change it back to English because I can’t read the menus.

Can you help me get my Facebook account back to where it’s using English?  [Read more…]

Q&A: How do I remove the Control Center from my iPhone’s Lock screen

Posted on April 23, 2022

Question from Jill:  I just noticed something about my iPhone that concerns me, and I hope you can help me fix it.

I noticed that the Control Center is visible and ready to use even when the phone is locked.

How can I remove the Control Center from the Lock screen on my iPhone?  [Read more…]

Q&A: Did I just completely fry my PC?

Posted on April 22, 2022

Question from Theresa:  Hi, Rick. I’m really upset this morning because my computer was damaged due to a bad electrical outlet.

What happened was I hired an electrician to install an electrical outlet in my new sunroom so I could move my computer out there.

As soon as I plugged the computer in and turned it on I heard a loud POP and now I can’t get either the computer or monitor to come on.

My brother stopped by and checked the outlet and found that it has 238 volts on it instead of 120.

I have two questions:  [Read more…]

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