Every so often, someone opens a product and says something like, “Wow, this is really easy to use.”
I always smile a little when I hear that. Because if the experience feels effortless, it usually means someone spent months wrestling with the opposite.
Design work is funny that way. When it’s done well, nobody notices the struggle behind it. They just glide through the interface and move on with their day. No friction. No confusion. No mental gymnastics. [Read more…]
Have you ever joined a new job and asked how something works, only to hear, “Oh, Sarah usually handles that”? That moment captures a problem many companies quietly struggle with.
Want to get my easy to follow Tech Tips in your email?
Want to get my easy to follow Tech Tips in your email?
Want to get my easy to follow Tech Tips in your email?