Rick's Daily Tips

Q&A: What’s the quickest way to delete browser cookies?

Posted on October 21, 2025

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Question from Mark: What is the quickest way to delete browser cookies? Thank you.

Rick’s answer: Mark, this is easily the shortest and most concise question I have ever received, and my answer is almost as short:

With your preferred web browser active on the screen, simply press the Ctrl+Shift+Del key combination and your browser will immediately display a window or tab from which you can quickly delete the stored cookies or any other browsing history data. [Read more…]

Q&A: How do I find the Control Panel in Windows 11?

Posted on October 21, 2025

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Question from Kerry: I have a Windows 11 question for you if you don’t mind.

I used to be a Windows guy, but several years ago when Microsoft stopped supporting Windows 7 I decided to switch to a Mac.

Well, my Mac recently bit the dust and I decided to switch back to Windows. Long story short, I ended up buying a new Windows desktop computer with Windows 11 on it.

Back when I was using Windows 7 I could open the Control Panel from the Start menu, but that’s apparently not the case with Windows 11. I’ve looked high and low and I can’t find it anywhere.

I’m pretty sure Windows 11 still has a Control Panel because I think I remember seeing it mentioned on your site a while back. Can you tell me how to find it? [Read more…]

The more security tools you buy, the weaker you might become

Posted on October 21, 2025

It’s a paradox that keeps IT directors up at night and leaves executives questioning their cybersecurity budgets…

You invest in best-in-class tools for endpoint protection, cloud security, and network monitoring, expecting to build an impenetrable fortress. Yet, with every new solution you add, your organization’s actual security posture can begin to crumble.

This counter-intuitive reality stems from a critical problem known as “alert fatigue.” Your security team, tasked with protecting your most valuable assets, becomes so overwhelmed by a constant flood of notifications that they lose the ability to distinguish real threats from background noise. In this chaos, the most dangerous attacks are the ones that slip through unnoticed. [Read more…]

What happens after the “Oops” click? The anatomy of a phishing attack

Posted on October 21, 2025

You open an email. Maybe it’s from “IT Support” requesting you verify your login, or a “shipping notification” for a package you don’t recall ordering. You click the link, and for a fleeting second, a pit forms in your stomach. Was that… real?

That moment of uncertainty is something countless employees face every day. You might think a suspicious click is a rare mistake, but phishing simulations show that when users do click, a staggering 60% proceed to enter their credentials. The door to your business network is suddenly wide open. [Read more…]

Is there an easier way to build employee schedules?

Posted on October 21, 2025

Scenario: It’s 9 PM on a Sunday and I just got a text from an employee who can’t make their opening shift tomorrow. My whole Monday morning is now about damage control. This happens every week. I’m tired of the constant last-minute changes. Is there a smarter way to build and manage our employee schedules?

This is a scenario countless managers know all too well. The constant stress of plugging holes in the schedule, the late-night texts, and the feeling that you’re always one call-out away from chaos can be exhausting. You’re not just imagining it; this instability is a common and deeply frustrating challenge. [Read more…]