Question from Alison: I heard Office Depot is scamming people when they bring their computers in for service.
Is that true?
If it is I’m gonna be furious because they just fixed my laptop a few weeks ago and it cost me $220. [Read more…]
What (and where) is the ‘Windows’ key?
A while back I published a post listing all the keyboard shortcuts available in Windows 10.
Almost immediately I began receiving messages asking me where the Windows key is.
Over the course of the next few hours I ended up receiving several such messages.
I guess I just took it for granted that Windows users would know about the ‘Windows’ key, but I really shouldn’t have.
After all, no one knows everything about the behemoth that is the Windows operating system, and not everyone has the same level of experience with using it.
After reflecting on it a while I decided it might be a good idea to write a post explaining what the Windows key is – and just as important, what it looks like and how to find it. [Read more…]
Q&A: How do I make Gmail automatically open the next message?
Question from Manuel: First of all, I really like your newsletter Rick. I’ve learned a lot from you.
I have a question that I haven’t seen you address before.
When I delete a message in Gmail it automatically takes me back to the Inbox. How do I make it automatically open the next message instead? [Read more…]
Scam alert: Beware fake update notices for the Chrome browser
If you’ve been using the Internet for any length of time you probably know how important it is to keep your web browser(s) updated with the latest security updates.
Security holes that can allow hackers and scammers to cause all kinds of grief for innocent users are “patched” via security updates on a regular basis, so we’re all used to installing those updates as they are released.
Unfortunately, hackers are once again taking advantage of our familiarity with security updates to trick us into downloading dangerous malware onto our systems.
Q&A: Is it better to add more RAM or install an SSD?
Note: The links in this post are affiliate links.
Question from Thomas: I have a little cash to spend to upgrade my desktop computer and I need your advice on how best to spend it.
Right now it has 16GB of RAM and a 500GB hard drive (which is close to being full).
My question is should I use the money to max out the RAM on this machine by adding another 16GB or would I be better off replacing the hard drive with a 1TB SSD? [Read more…]
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