Tech Questions & Answers Archives - Page 246 of 258

Q&A: Why can’t my Acer Aspire 5251 get past “Setup is starting services” message?

Posted on August 21, 2013

Question from Todd B.: Rick, I turned my laptop on yesterday morning and it suddenly shut off in the middle of the boot process. I turned it back on and it started to load Windows again, but then it displayed the message “Setup is starting services” and just sat there.

I finally gave up waiting for it to resume and turned it off, but now every time I turn it on it gets stuck at the same message.

I hope you can tell me how can I fix this? It’s an Acer Aspire 5251 running Windows 7. Thanks in advance for your help.

Rick’s answer: [Read more…]

Q&A: Why does the sound stop working when I rest my hand on my laptop?

Posted on August 19, 2013

Question from Darrell F.: Rick, I have a two month old Lenovo Y500 laptop that works great except for one problem…

When I rest my hands on the computer to type something on the keyboard, the sound cuts completely out just as if I had clicked the “Mute” button. When I remove my hands the sound immediately starts working again. Is this something that I can fix myself?

Rick’s answer: [Read more…]

Q&A: How can I determine the total up time for my PC since I bought it?

Posted on August 17, 2013

Question from Ron K.: Rick, this might seem like a frivolous question (and I admit that it is), but is there any way to determine the total number of hours and minutes that my Dell desktop computer has been powered on since I bought it in May 2008? No biggie if there isn’t, I’m just curious.

Rick’s answer: That isn’t a frivolous question at all Ron. Now you have me curious about how long my PCs have been powered up as well.

To answer your question, I don’t know of any way to use Windows itself to determine the total uptime of a computer, but I do know of a way to get a fairly accurate estimate: [Read more…]

Q&A: How can I keep my 4 year old from exiting Internet Explorer?

Posted on August 16, 2013

Question from Andrea L.: Hi Rick. I have a problem and I’m betting you might be able to help me solve it.

My 4 year old daughter likes playing the games on the PBS Kids website (http://pbskids.org). The problem is she isn’t the best at controlling the mouse yet and she sometimes accidentally leaves Internet Explorer and starts click in places where she doesn’t need to be clicking. Last night I caught her clicking around the Control Panel!

Is there a way to force her to stay within the confines of the web browser? The computer runs Windows 7 if that makes a difference. Thanks so much for your help!

Rick’s answer: [Read more…]

Memo to Microsoft: Users just aren’t that interested in touch screens on laptops and desktop PCs

Posted on August 13, 2013

touch-screen-laptop I found it odd when Microsoft decided to make the touch screen-friendly tiles of the new Start Screen the primary selling point of Windows 8.

To this day I still haven’t figured out why the folks in Redmond thought of laptop and Desktops PC users would ever prefer “touching” their computer screens over using their mice and keyboards.

Well, it turns out that I’m not the only person who feels that way. [Read more…]