Your daily dose of practical, easy to follow tech tips!
Question from Christopher B.: It seems like every time I turn on the TV they’re showing an ad for PC Matic, so I finally gave their free download a try.
It seems like PC Matic would be a good program, but I just can’t afford to spend $50 for it. Is there a free program out there that does the same thing?
Rick’s answer: [Read more…]
Question from Wayne K.: Well, I finally decided to give Outlook.com a try, and I found that really like it.
I’d love to drop Gmail altogether and switch to Outlook.com, but I have 3 years worth of Gmail messages stored and I can’t afford to lose them. Can all of my old Gmail messages be imported into Outlook.com? And if so, how do I do it?
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Question from Andrea W.: Please help me Rick!! I have an Acer Desktop computer running Windows Vista. I took the cover off of it and took it outside to blow the dust out of it.
After it was all clean inside I took it back into the house and connected everything back up. I turned the computer back on and everything seemed fine at first, but then it stopped cold and displayed an error message.
I took this picture of the screen with my camera:
It won’t let me do anything at all! I even turned the power off and unplugged everything, then plugged everything back in. I did this several times but I keep getting the same error message. Do you think I’ve messed up the video card? Your FAST help will be greatly appreciated!!!!
Rick’s answer: [Read more…]
Question from Caroline E.: I just bought a new computer with Windows 8 on it and the salesman told me it comes with a free anti-virus program that’s actually a part of Windows.
Is that true? And if it is, do I have to turn it on or is it already enabled? I’d really like to use it if at all possible because it’s free! lol
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Question from Shannon W.: I bought a brand new Gateway laptop with Windows 8 based on the promise that I could upgrade to Windows 8.1 for free. But when I go to the Windows App Store I don’t see any way to download the upgrade.
I called Microsoft Tech Support and they’re apparently unable to help me. I’d just return the laptop and buy a different one, but the return period has expired.
Can you tell me what I need to do in order to upgrade my laptop from Windows 8 to Windows 8.1?
Rick’s answer: [Read more…]