Tech Questions & Answers Archives - Page 237 of 258

Q&A: How do I restore my Toshiba Satellite C660-195 back to the factory defaults?

Posted on December 31, 2013

Question from Edward K.: The Windows installation on my Toshiba Satellite C660-195 laptop is trashed thanks to a major virus infestation.

I believe the only way to fix it is to restore everything back to the way it was when it left the factory, but I can’t figure out how to do that since it didn’t come with a restore disc.

I’m pretty sure there’s a recovery partition on the hard drive, but I have no clue how to access it. I can’t see it in Windows Explorer and I can’t find any info on the Toshiba website. Can you tell me how to restore this laptop back to the factory defaults? Thanks!

Rick’s answer: [Read more…]

Q&A: Why won’t Avast let me download the latest version of Gimp?

Posted on December 30, 2013

Question from Lee: Rick, I have a problem that I just can’t figure out. I got an email from Gimp yesterday morning letting me know that there’s a new version available, but I can’t seem to download it.

Every time I click on the download link my Avast Anti-virus keeps blocking it. Do you think it would be ok to turn off Avast long enough to download and install the new version of the software?

Rick’s answer: [Read more…]

Q&A: Why do my folders freeze up when I first open them?

Posted on December 28, 2013

Question from Lisa: Whenever I click to open a folder on my laptop it will open up, then freeze for a LONG time. And it’s very annoying to say the least.

A little green bar will crawl across the top of the window, and when it finally makes it all the across the folder “unfreezes” and I can use it just fine.

How can I stop this from happening?

Rick’s answer: [Read more…]

Q&A: Is there a free program that does what PC Matic does?

Posted on December 26, 2013

Question from Christopher B.: It seems like every time I turn on the TV they’re showing an ad for PC Matic, so I finally gave their free download a try.

It seems like PC Matic would be a good program, but I just can’t afford to spend $50 for it. Is there a free program out there that does the same thing?

Rick’s answer: [Read more…]

Q&A: Can I import all of my Gmail messages into Outlook.com?

Posted on December 26, 2013

Question from Wayne K.: Well, I finally decided to give Outlook.com a try, and I found that really like it.

I’d love to drop Gmail altogether and switch to Outlook.com, but I have 3 years worth of Gmail messages stored and I can’t afford to lose them. Can all of my old Gmail messages be imported into Outlook.com? And if so, how do I do it?

Rick’s answer: [Read more…]