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Q&A: Why won’t the Settings app load after upgrading to Windows 10?

Posted on September 20, 2015

Windows-10-logoQuestion from Karin S.:  Hi Rick. I’ve been reading your help and tips for my computer for a long time now, and I find the information very helpful, so thank you!

Since upgrading from Windows 7 to Windows 10 everything seems to be ok as I slowly figure out where everything has gone and how it works.

But I have a problem: A lot of your tips start with clicking on “Start” and then “Settings”. I have found that nothing happens when I click Settings. It kind of flashes a bit but nothing opens.

Could you tell me how to fix this so that I have a ‘Settings click’ that actually works? Thanks so much, in advance. -Karin

Rick’s answer:  [Read more…]

Q&A: What should I do with 168 identical Dell computers running Windows XP?

Posted on September 14, 2015

dell-optiplex-755-sdtQuestion from Eddie V.:  The county I live in had a massive auction of surplus items and I ended up buying 168 Dell OptiPlex 755/SDT desktop computers. They all appear to be identically configured with these specs:

  • 1.8 GZ Dual Core Pentium CPU
  • 1 GB RAM
  • 80 GB Hard Disk
  • DVD-RW Drive
  • 19″ Dell Monitor (older CRT type)
  • Windows XP Pro

I know that older computers aren’t worth a lot these days, but I thought these were worth a bid simply because there were so many of them. I ended up winning the auction and paying $216 for the lot.

My big concern is they might not be worth anything at all since Microsoft has officially killed off Windows XP. What do you think I could do with these computers to make a little bit of money from this deal?

Rick’s answer:  [Read more…]

Q&A: Why can’t I access my blog’s CPANEL or connect via FTP after enabling Cloudflare?

Posted on September 14, 2015

cloudflare-logoQuestion from Evelyn:  I started a women’s issues blog about a year ago, and at first the pages would load really fast. But as I added posts and photos and the site started getting more traffic, it started loading slower and slower.

I read about a service called Cloudflare that speeds up your site by placing copies of it on servers located in multiple places around the world. I decided to sign up and give it a try, and you wouldn’t believe how much it reduced the page load times on my blog pages!

But I have a problem. After enabling Cloudflare I can’t log in to CPANEL or connect to the blog via my FTP client (Filezilla).

Can you tell me what I need to do to fix this issue? I really need access to CPANEL occasionally and I use FTP every day! My blog is running on WordPress and it’s hosted by Hostgator.

Rick’s answer:   [Read more…]

Q&A: Why won’t my LG G3 phone connect to the Internet?

Posted on September 8, 2015

lg-g3Question from Gina:  Hi Rick. I need help!!! I have an LG G3 phone with 4G-LTE. For the last few days I’ve been unable to connect to the Internet over the Sprint network.

The phone gives me an error message stating that it’s unable to connect to the network. I can make and receive phone calls just fine and I can use the Internet with Wi-Fi. It just won’t connect to the Sprint network.

I’ve checked all the settings and nothing seems to be set incorrectly. Can you tell me how to fix this?

Rick’s answer:   [Read more…]

Q&A: How’s the best way to keep my iPhone charged up during a 3 day camping trip?

Posted on August 27, 2015

campingQuestion from Eileen J.:  Hi Rick. My husband and I are planning a three day camping trip in the Alabama woods for a little over a month from now.

I know I’ll end up spending a lot of time Facebooking and playing games on my iPhone while we’re there because I always get bored after just a couple of hours.

My problem is my phone’s battery always dies on the first day and I don’t have a way to charge it back up. Can you tell me the best way to keep it charged for the entire three days without having to spend an arm and a leg?

We’ll have a usable cell signal where we’re going, but we won’t have an electrical outlet to plug a charger into or handy access to our vehicle for using a car charger. Thanks for any advice you can give me.

Rick’s answer:   [Read more…]

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