Rick's Daily Tips

Your daily dose of practical, easy to follow tech tips!

Q&A: How expensive is it to have a bad audio connector replaced on a laptop?

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Question from MaryAnne G.:  I’m hoping you can answer a question for me. How much will a computer shop charge me to replace the audio connector on my three year old Lenovo laptop?

I use headphones a LOT when I’m watching videos and the connector has become wallowed out and I can’t seem to get a good connection anymore when I plug the headphones in.

I know it’s the connector on the laptop that’s bad because it does the same thing with a brand new pair of headphones. Ans I can feel the connector wiggle with the slightest touch.

If it’s gonna cost more than $40 to $50 I think I’d rather just buy a new laptop. If you can give me a rough estimate that’ll help me decide what to do. Thanks.

Rick’s answer:  [Read more…]

Q&A: Can I get a closed Facebook account reinstated without sending them my ID?

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Question from Catherine:  I have a big problem Rick. I clicked a link in a Facebook post and it must have infected my account with a virus because it immediately started sending out SPAM messages.

To be exact, the virus sent a spam message to everyone on my friends list. When I found out about it I changed my password, and everything seemed to be ok.

A few days later, I got married and changed my name on Facebook to my new last name. The next day Facebook deactivated my account.

Now Facebook wants to see a copy of my ID before they’ll reinstate my account.

The thing is I REALLY don’t want to give my drivers license out, especially since I’m not even positive that the message requesting to see it was even sent from Facebook.

Is there some way to get my Facebook account reinstated with just my cell phone number? Thanks.

Rick’s answer:   [Read more…]

Q&A: How do I make an external monitor my laptop’s main display in Windows 10?

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Question from Candice W.:  I just bought a 23″ flat screen monitor to use with my Dell laptop.

The laptop has Windows 10 on it.

I connected the monitor to the laptop with an HDMI cable, but when I load programs they still show up on the laptop screen.

I’d like to make the external monitor the main screen. How do I set it up like that?

Rick’s answer:   [Read more…]

Q&A: Can you help me find a Windows 10 printer driver for my printer?

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Question from Sara J.:  I recently bought a new Windows 10 computer to replace my old Windows 7 machine.

Today I tried using my Lexmark printer with the new computer for the first time but it’s not working right.

When I try to print something the printer makes a clicking noise like it’s going to start printing but it never prints anything.

I think I might need to download a new printer driver but the latest driver that’s listed on the Lexmark website is for Windows 8.1.

Can you help me find a Windows 10 driver for this printer? It’s been a good one and I’d like to keep using it if I can.

Thanks in advance for your help.

Rick’s answer:   [Read more…]

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