router Archives - Page 3 of 5 - Rick's Daily Tips

Q&A: Can I use two Internet connections with one router?

Posted on June 13, 2022

Note: The links in this post are affiliate links.

Question from Emile: I’m in the process of opening my own third-party remote customer service business.

What I mean is my company will handle telephone and Internet-based customer service for companies that prefer to outsource that service.

I already have contracts with two companies and I’m slated to go live with the service in two months so I need to have all the technology in place by then.

Can you help me with an issue I’m struggling with? [Read more…]

Q&A: Can I retrieve my Wi-Fi password from my router?

Posted on May 28, 2022

Question from Sean: My wife and I rented out a spare bedroom to a college student a while back, and once while we were on vacation our router died.

Not wanting to have to do without Wi-Fi until we got back, our renter purchased a replacement router and installed it.

When we got back from our trip he gave us the password he had put on the new router’s wireless network and we used it to log on to the network with our Windows 10 PCs.

When our renter left he told us we could keep the router, and we were very grateful. The problem is we lost the paper with the Wi-Fi password on it.

My wife had to have the hard drive in her laptop replaced and when they reinstalled Windows 10 it wiped out her password. Do you know of any way to retrieve the Wi-Fi password from the router so she can sign back on to the network? [Read more…]

Q&A: Why can’t my daughter use her own router in her dorm room?

Posted on January 8, 2022

Question from Gretchen.: My daughter started college this fall and she’s living on campus.

When she received her dorm assignment they also gave her a list of rules that she must follow.

One of those rules is she cannot use her own router in her dorm room. They told her she has to use the campus Wi-Fi network instead because a private router could cause problems with the school’s network.

Why is that? [Read more…]

Q&A: If I hide my WiFi network’s name will I still be able to connect to it?

Posted on June 15, 2021

Rick’s Tech Tips Newsletter

Question from Jennie: I overheard a conversation the other day that really interested me, and I want to see what you think about it.

A young man told his friend that hiding the WiFi network name in his router would prevent his neighbors from finding and connecting to the Internet over his network.

I live in an apartment building and I’m pretty sure I have this same problem right now.

I’d like to follow that guy’s advice but I want to make sure I can connect new devices of my own (as well as those of friends) to my WiFi network with the network name hidden. Will I be able to?

Rick’s answer: [Read more…]

How to know when it’s time to replace your old router

Posted on March 21, 2021

Note: The links in this post are affiliate links.

If you have a broadband Internet connection you probably use a router to share that connection among multiple computers and mobile devices.

I frequently receive emails from folks asking if I think they need to replace their aging routers, and I usually answer them by asking a few questions of my own: [Read more…]