Your daily dose of practical, easy to follow tech tips!
Question from Luella S.: Hi Rick. I made a big mistake and downloaded a free game onto my PC. After I installed it my computer started running really slow and my Internet Explorer had 7 toolbars attached to it!
I was able to remove 4 of the toolbars via the “Remove a program” thingy, but the rest don’t even show up in there. I tried to do a System Restore, but there were no Restore Points! Can you please, please help?
Rick’s answer: [Read more…]
Question from Mike D: Rick, a few days ago my Acer laptop running Windows 7 caught a couple of nasty viruses, but I was able to remove them by following the instructions in your great virus removal post. Thanks for the help!
Now that the viruses are gone however, I have a different, but related problem. The viruses apparently “hid” all the files on a very important USB thumb drive that was plugged into the PC when the viruses struck. These are documents that I use at school, and I really need to get them back if at all possible. I’m not really concerned about the drive itself. I just need the files back! Any ideas?
Rick‘s answer: [Read more…]
Android devices the world over are becoming infected at an ever-increasing rate with a strain of malware known as “NotCompatible”. Although NotCompatible has been around since May 2012 it has only recently started spreading quickly in the wild.
Once a device has been infected with NotCompatible it can be used as a web proxy which allows the miscreants responsible for creating and spreading the malware to do all kinds of illicit things on the web without the dirty deeds being traced back to them. [Read more…]
Question from Judy L: I’ve been using Google Chrome as my primary web browser for about 3 months now and I really like it. But a couple of days ago it started taking forever to begin loading a web page. What could be causing this?
Rick’s answer: Judy, when you try loading a page, does it say “Resolving proxy” in the lower left-hand corner of the browser? If so (and I’m sure it probably does), something or someone has configured Chrome to access websites through a web proxy.
If you’re the only person that uses this computer I’m guessing that your system has malware on it that initiated the change without your knowledge. The first thing you need to do is adjust the settings in Chrome to prevent it from using a web proxy. Here’s how: [Read more…]
When most people buy a new PC they take it home, open up the box, connect it to a power outlet and the Internet and get right to work putting it through its paces. And it’s easy to understand why. After all, who among us doesn’t enjoy playing with a new “toy”?
But in today’s world we need to be vigilant against hackers, viruses and spyware above all else! With that in mind, here is my list of things that should be done to every new computer before you even think about using it for anything meaningful: [Read more…]