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Do you always get a warm, fuzzy feeling after your latest malware scan responds with “Scan complete. No malware found!“?
Most folks do, and I must admit that I feel pretty good about those “all is well” reports myself.
But I’m going to share a little secret with you…
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Question from Dagan: I’ve been using Norton 360 for years, but it recently let a bunch of viruses slip through and get installed on my computer.
Norton removes a bunch of viruses every time I run it but they just keep coming right back.
I want to ditch Norton and install Malwarebytes Premium but I know you’re only supposed to run one antivirus app at a time.
The problem I’m having is I can’t seem to get all the Norton 360 files uninstalled so that I can install Malwarebytes. The Windows thingy that uninstalls programs gets rid of some of the Norton files but some of them come right back when I reboot the computer.
How can I completely uninstall ALL the Norton files from my hard drive? [Read more…]
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The hackers and scammers of the world never seem to take a break. There’s a very dangerous Chrome Update related scam that’s making the rounds right now.
In a nutshell, the scam works by either spawning a pop-up on your PC or sending you an email saying you need to click a link in order to install an important security-related update on your Chrome browser.
If you click that link you’ll immediately be taken to a malicious web page that will download malware onto your computer.
This is an easy scam to avoid as long as you always remember to never attempt to update Chrome or any other browser via a third-party website. Always install any pending browser updates manually using the update tool that’s actually built into the browser. [Read more…]
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For years, Mac owners were led to believe that their computers were immune from malware infections.
In fact, if you asked them for an opinion on the best antivirus protection, chances are the response would be “Buy a Mac”.
But truth be told, Macs were never “immune” from catching malware at all. [Read more…]
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Question from Arlen: I bought a new laptop in August 2022 and paid the people at Best Buy to install Webroot antivirus on it.
This machine has always worked great but a few weeks ago it locked up on me with a message saying it had been taken over by a hacker.
I was finally able to shut it down by holding the power button in but when I turned it back on it went right back to that same screen.
I took it to Best Buy and the technician said it had a virus and they were going to charge me $150 to remove it. [Read more…]