iPhone Archives - Page 12 of 21

Q&A: How do I copy photos from my iPhone to a laptop?

Posted on March 3, 2022

Question from Donna: My iPhone’s storage is almost full because of all the pictures and videos that are on it.

I want to copy all the existing photos and videos from the phone to my HP Envy 13 (2019) Windows laptop and then delete them from the iPhone to make room for new ones.

I know I could upload them to iCloud and then download them onto my computer, but I don’t trust cloud storage and I never use it. I have iCloud syncing disabled and I’d really prefer to keep it that way.

Can you tell me how to transfer the photos and videos from the iPhone to my laptop without using iCloud? [Read more…]

Q&A: How do I take a screenshot on my iPad?

Posted on January 20, 2022

Question from Brenda: Hi, Rick. I have a question for you, and I know the answer is probably pretty simple.

All I need to know is how can I capture a screenshot on my iPad?

I’ve seen people post screenshots before so I know it can be done, but I can’t figure out how to do it. Thanks. [Read more…]

Q&A: Why is Safari loading pages so slowly on my iPhone?

Posted on December 26, 2021

Question from Rita: When I first got my iPhone the websites I viewed in Safari loaded real fast.

But lately I’ve noticed that they’re loading a lot slower than they used to.

I guess it could be a virus, but if it is the only thing it seems to be affecting is Safari. Everything else appears to be working normally.

What could be causing Safari to run so slowly now? [Read more…]

Q&A: Can a phone catch a virus from an infected email?

Posted on December 15, 2021

Rick’s Tech Tips Newsletter

Question from Theresa: Rick, I was wondering if it’s possible for an infected email to load a virus onto a smartphone?

Last night I was using my iPhone to check my email and I accidentally opened an email that appeared to be from China while I was trying to delete it. When the email opened up it said it was downloading a file.

I haven’t noticed any problems with the phone so far. I’m cautiously optimistic because I’ve always been told that only Windows computers are subject to virus infections.

Do you think I have anything to worry about? [Read more…]

4 common causes of iPhone hardware damage

Posted on December 9, 2021

Given how small the iPhone is, its internal components can be particularly vulnerable to damage. In the worst cases, hardware damage on iPhones can cause screen dysfunction, charging problems, unresponsive buttons, and battery failure.

To help you take care of your iPhone, I’ve listed four of the most common causes of hardware damage – and how to prevent them. [Read more…]