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Question from Hailey: Rick, I think I’ve gotten myself into a mess and I need your advice.
I recently purchased two RAM modules on Ebay to go an older laptop I own.
The modules I bought were listed and sold as Kingston brand but I just found out that the seller was busted for selling counterfeit computer parts.
The new RAM seems to be working fine in my laptop, but I was wondering if it might cause problems down the road. [Read more…]
If the hard drive in your computer is typical, it makes a distinctive sound that you probably learned to recognize once you had used your computer for a day or two.
The sound coming from your hard drive might be a quiet, smooth hum that you can barely hear (if you can hear it at all) or a slightly louder sound, but whatever sound it makes it should make consistently with very little deviation. [Read more…]
Question from Shaina: I have a USB flash drive with several hundred photos on it that I scanned during a recent visit to my grandmother’s house.
These are precious family pictures that will be difficult to replace if something were to happen to them.
I really don’t want to lose these photos and I was wondering how long I can count on the drive retaining them if I lock it up in my little fireproof safe?
Rick’s Answer: [Read more…]
Question from Rhonda: It seems the mouse speed on my Windows computer needs to be adjusted.
It seems like it’s too slow or something.
I seem to remember long ago someone telling me this could be done. Is this possible?
Rick’s answer: [Read more…]
Question from Troy: I have a three year old Windows 10 laptop that has a broken screen.
The screen is smashed pretty good and it won’t light up at all.
I checked and it would cost more to have the screen replaced than the laptop is really worth.
I plan to just junk it, but I have a lot of files on there that I’d really like to get off of it first.
Do you think I’ll be able to save my files? [Read more…]