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Reset your forgotten Windows password with the free Trinity Rescue Kit

Posted on June 5, 2013

trinity-rescue-kit-logoIf you ever find yourself locked out of your Windows PC’s Administrator account because you forgot the password, you’ll be extremely limited in regards to what you can do with your computer. You won’t be able to install or remove software, add or remove hardware devices, change system settings that affect other users or even access certain files on the PC. Not a good situation to be in!

Luckily, there is a free tool that will allow you to reset your forgotten Windows password. It’s called the Trinity Rescue Kit, and while it performs many other handy tasks, its most popular feature is the Password Reset utility.

Before I explain how to download and use the Trinity Rescue Kit to reset your lost Windows password, I must first tell you the following:

1 – I strongly recommend that you only use the Trinity Rescue Kit on your own PC or on someone else’s PC with their explicit permission. Using it on a work PC that has been password protected by the IT department can get you fired. Even worse, using it on another person’s PC without their explicit permission could land you in jail.

2 – At this point in time, the Trinity Rescue Kit will not reset passwords on PCs running Windows 8, but it works great with Windows XP, Vista and 7.

Now that the “fine print” is out of the way we can get started…  [Read more…]

Q&A: Can my hard drive be repaired?

Posted on June 5, 2013

Question from Michael:  I have an HP Pavilion dv5t laptop with a 500GB hard drive which recently began making clicking and clunking sounds. After reading your article about hard drives making unusual sounds I realize that the drive is probably in the process of failing.

My question is can hard drives be repaired? This is a 7200RPM model which I understand to be one of the best. (By the way, I have backed everything up so I’m not worried about losing any programs or data.)

Rick‘s answer: [Read more…]

Q&A: Where are screenshots stored on my computer?

Posted on June 4, 2013

prt-scrn-keyQuestion from Belinda L.:  Hi Rick. I remember reading somewhere that if you press key combination Ctrl+Print Screen the computer will save a screenshot image of whatever is on the screen at the time. But when I press those keys nothing happens.

I’ve searched my documents folder, the desktop and everywhere else I can think to look but I can’t find a screenshot image. What am I doing wrong? My PC uses Windows 7.

Rick‘s answer:  You’re not doing anything wrong Belinda, you’re just not finishing the procedure.

When you press the Ctrl+Print Screen key combination (Note: the Print Screen key is sometimes labeled PrtScrn or something similar) it saves an image of the screen contents to the Windows Clipboard which is nothing more than a small section of RAM set aside as a buffer.

In order to convert that screenshot into an actual image file you’ll need to open your favorite image editor (Paint, Photoshop Express etc.) and paste the contents of the Clipboard into it.

Once you have the screenshot displayed in the image editor, you can crop it, resize it or edit it just like any other image and then save it as a JPEG, BMP or other type of image file.

Since you’re using Windows 7 you have Microsoft Paint already installed on your system by default. Here’s how to use the Ctrl+Print Screen key combination and MS Paint in order to capture a screenshot and save it as an image file:  [Read more…]

Why you should buy a laptop with both an SSD and a hard drive

Posted on June 4, 2013

laptopIf you’ve been shopping around for a new laptop recently, chances are you’ve seen several models that come with both a small solid state drive (SSD) and a traditional hard drive. If so, you might be wondering if it’s worth paying extra to buy a model that has both. In my opinion, it is.

Although relatively small, the SSD in a dual drive laptop will hold the operating system at the very least, providing boot-up times that are up to three times faster than what you’re used to seeing, and any programs that are stored on the SSD will load at lightning speed.  [Read more…]

Q&A: Can I install 64 bit Windows on my Dell OptiPlex 775?

Posted on June 3, 2013

Dell OptiPlex 775Question from Lars K.:  Rick, I have a Dell OptiPlex 775 desktop PC that is maxed out at 4GB RAM. I bought it for practically nothing from a friend and it has Windows 7 – 32 bit installed on a 160GB hard drive. I bought a 1TB drive to replace the old drive with and I plan to do a clean install of Windows when I swap out the drives.

My question for you is can I install the 64 bit version of Windows 7 on this machine? Thanks in advance for your help!

Rick’s answer:  Yes, you sure can Lars. The Optiplex 775 has a 64 bit CPU and the 4GB of RAM and 1TB hard drive are more than adequate. The only possible issue that might arise is finding 64 bit drivers for any older expansion cards and peripherals that you might plan to attach to the computer. But as far as the PC itself is concerned, you’re good to go!


Do you have a tech question of your own for Rick? Click here and send it in!

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