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Q&A: Can a phone catch a virus from an infected email?

Posted on December 26, 2025

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Question from Theresa:  Rick, I was wondering if it’s possible for an infected email to load a virus onto a smartphone?

Last night I was using my iPhone to check my email and I accidentally opened an email that appeared to be from China while I was trying to delete it. When the email opened up it said it was downloading a file.

I haven’t noticed any problems with the phone so far. I’m cautiously optimistic because I’ve always been told that only Windows computers are subject to virus infections.

Do you think I have anything to worry about? [Read more…]

How to prevent getting locked out of your own Facebook account

Posted on December 25, 2025

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I receive frantic messages on a regular basis from folks asking for help getting back into their Facebook accounts because they have somehow gotten locked out of them.

Sometimes I’m able to help them reset their password and log back in with no problems, but all too often a simple password reset doesn’t work for them.

And sadly, in situations like this Facebook’s “Account Recovery” tools can be pretty close to useless. [Read more…]

7 tips for easy and hassle-free Christmas gift returns

Posted on December 25, 2025

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Have you ever received a Christmas gift that was the wrong size, didn’t match the decor of your home, or you simply didn’t like?

Virtually all of us have, and in some cases we ended up trying to return it.

Whatever the reason, returning a Christmas gift can sometimes be a hassle, especially if the gift is of the tech variety.

Here are a few tips that can help ensure that you can return unwanted tech gifts with the least amount of hassle possible: [Read more…]

Thank you, and Merry Christmas!

Posted on December 24, 2025

Why it’s important to photograph your Christmas gifts for insurance purposes

Posted on December 24, 2025

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On Christmas morning, what’s the first thing you should do with all the loot that Santa has deposited under your tree?

Why pull out your camera or smart phone and photograph them, of course!

Remember all those stories you hear every year about families having their entire Christmas burned up in a house fire?

Or how about the families that hop in their car and head over to grandma’s house for Christmas dinner, only to discover that a burglar completely cleaned them out while they were gone?  [Read more…]

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