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6 tips for doing your own Tech Support for gadget issues

Posted on November 13, 2021

Rick’s Tech Tips Newsletter

I often hear from readers how much they hate having to contact “Tech Support” when an issue arises with their computer or one of their other gadgets.

As you probably know, calling Tech Support is usually about as much fun as having a tooth pulled without an injection of Novocain.

Well, truth be told, the Tech Support experience is often intentionally designed to be frustrating because some companies would rather have you resolve the issue on your own instead of utilizing their Support system.

Luckily, there are a few things you can try that just might help you resolve your issue without having to call Tech Support at all:  [Read more…]

Is Apple’s macOS Monterey immune from malware?

Posted on November 6, 2021

Rick’s Tech Tips Newsletter

I’m often asked if viruses and other forms of malware can infect Apple Mac devices.

Although these machines are far less susceptible to malware and attackers than Windows, they can still be attacked. That is why malware can infiltrate  macOS Monterey as well.

Once you purchase a new computer, it’s tempting to overlook the risk. However, the repercussions of catching malware are always unpleasant, ranging from intrusive pop-up advertisements to having your data taken hostage.

[Read more…]

This is why I will never use (or recommend) a password manager

Posted on October 19, 2021

Do you use a password manager app to create, manage and store all of your passwords?

If so, you need to know that all password managers are potentially insecure and any vulnerabilities that arise could put ALL of your passwords at risk of being compromised at any time.

Why do I say this? Because of the evidence that keeps popping up from time to time.  [Read more…]

Warning: You need to update your iPhone and iPad right now

Posted on September 14, 2021

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Apple has just released an emergency update to iOS 14.8 and iPadOS 14.8 to patch a very serious security flaw.

In a nutshell, this flaw allows NSO Group’s really nasty Pegasus spyware to infect Apple devices that are running one of the affected versions of iOS.

[Read more…]

Heads-Up: Big change coming to my Tech Tips Newsletter

Posted on September 7, 2021

I’ve been using a service called Constant Contact to write and deliver my daily Tech Tips Newsletter emails for about two years now, and for the most part it has worked out fine.

But recently I’ve been receiving reports from subscribers that they’ve stopped receiving my emails.

I did some investigating and found out that this seems to be a new, but quickly growing problem with emails sent via Constant Contact.

[Read more…]

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