Tech Questions & Answers Archives - Page 51 of 258

Q&A: How do I clean up and optimize an older PC?

Posted on February 7, 2024

Question from Vicky: I got my old laptop out of the closet this morning to see if it still works. I’ve forgotten exactly how old it is but it’s running windows 10.

It finally booted up into Windows but it seemed to be running very sluggish.

At first, it wouldn’t connect to the wireless or open my Chrome browser. I checked to see how full the hard drive is. Not quite 50% is used.

I restarted it again and it connected to the network and loaded Chrome, but it’s still very sluggish.

Do you have any suggestions for cleaning up and optimizing an older computer? [Read more…]

Q&A: How do you enable Closed Captioning on an iPhone?

Posted on February 3, 2024

Question from Elizabeth: I have a question for you, Rick.

I bought my daughter her first phone (it’s an iPhone) and she loves watching videos on it.

The problem is she’s hearing impaired and she cannot make out a lot of the dialog that’s spoken in the videos.

I know that lots of the videos available online are closed captioned, but I don’t know how to turn “Closed Captioning” on.

Can you tell me how to do it? [Read more…]

Q&A: How can I find out which RAM to buy for my PC?

Posted on February 2, 2024

Note: The links in this post are affiliate links.

Question from Chris: My family has two laptops and a desktop computer, all of which need more RAM. How can I find out which type of RAM to buy for each computer?

I checked online and there’s DDR, DDR2, DDR3, DDR4, DIMMs, SODIMMS, etc. and they all seem to operate at different speeds. It’s all so confusing! [Read more…]

Q&A: How do I stop the Home screen on my phone from rotating?

Posted on February 1, 2024

Question from Melvin: I need help with a glitch that’s affecting my phone.

All of a sudden it started rotating the Home screen every time I rotate the phone (the same way pictures rotate).

I can deal with the pictures rotating but I hate it when the Home screen rotates. It just looks really weird.

Why is this happening and how can I put a stop to it? [Read more…]

Q&A: Is Google now fining people for spamming with Gmail?

Posted on January 31, 2024

Question from Beverly: Google sent me an email saying my Gmail account was caught sending spam.

They said I have to pay a $250 fine within 48 hours or my Gmail address will be permanently shut down.

This seems like a scam to me, but the email looks real and I can’t afford to take a chance on losing my Gmail address. Everything I do online is linked to that address.

My question: Is this email legit? [Read more…]