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Question from Jan: Hi there. I have a 13 inch MacBook Air that I bought way back in 2014.
Can you help me with a problem I’m trying to solve with it? [Read more…]
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Question from Jan: Hi there. I have a 13 inch MacBook Air that I bought way back in 2014.
Can you help me with a problem I’m trying to solve with it? [Read more…]
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Question from Vicky: I got my old laptop out of the closet this morning to see if it still works. I’ve forgotten exactly how old it is but it’s running windows 10.
It finally booted up into Windows but it seemed to be running very sluggish.
At first, it wouldn’t connect to the wireless or open my Chrome browser. I checked to see how full the hard drive is. Not quite 50% is used.
I restarted it again and it connected to the network and loaded Chrome, but it’s still very sluggish.
Do you have any suggestions for cleaning up and optimizing an older computer? [Read more…]
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Question from Elizabeth: I have a question for you, Rick.
I bought my daughter her first phone (it’s an iPhone) and she loves watching videos on it.
The problem is she’s hearing impaired and she cannot make out a lot of the dialog that’s spoken in the videos.
I know that lots of the videos available online are closed captioned, but I don’t know how to turn “Closed Captioning” on.
Can you tell me how to do it? [Read more…]
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Question from Chris: My family has two laptops and a desktop computer, all of which need more RAM. How can I find out which type of RAM to buy for each computer?
I checked online and there’s DDR, DDR2, DDR3, DDR4, DIMMs, SODIMMS, etc. and they all seem to operate at different speeds. It’s all so confusing! [Read more…]
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Question from Melvin: I need help with a glitch that’s affecting my phone.
All of a sudden it started rotating the Home screen every time I rotate the phone (the same way pictures rotate).
I can deal with the pictures rotating but I hate it when the Home screen rotates. It just looks really weird.
Why is this happening and how can I put a stop to it? [Read more…]