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Q&A: How do I reset a Droid Ultra back to the factory settings?

Posted on January 20, 2014

droid-ultraQuestion from Adrianna:  I bought my daughter a Droid Ultra for Christmas, and she has already downloaded so much stuff onto it that it’s become unstable, and at times completely unresponsive.

I tried uninstalling a bunch of the apps, but that didn’t help. Most of the ones that are still on there came pre-installed on the phone, and it won’t let me delete them.

I’d like to just reset the phone back to its factory settings, but she has already lost the instruction book. Can you tell me how to reset it?

Rick’s answer:   [Read more…]

Q&A: Why won’t the Flash Player update finish installing on my computer?

Posted on January 20, 2014

adobe-flash-player-logoQuestion from Tammy C.:  About 4 or 5 days ago I tried to update my Flash Player from the Adobe website. It started downloading, but it never finished.

I finally gave up and figured I’d try again the next day. I’ve tried installing it every day since then but it always hangs in the middle of the download.

Can you tell me what I need to do to get the Flash Player updated on my computer? It’s running Windows 7 Home Edition.

Rick’s answer:   [Read more…]

Q&A: How do I get started repairing computers?

Posted on January 18, 2014

dell-dimension-e521Question from Eric:  Hi Rick. I want to ask you where can I start on getting my old Dell Dimension E521 Desktop Tower working again? I don’t have a hard drive for it because the one that was in it went in my family’s fairly new HP Desktop computer and my mom doesn’t want me to take the hard drive out.

I don’t have an RGB cable and a monitor for it to work but I do have a wired keyboard, wired mouse, a power cable, and speakers, that’s it.

My older brother put a wanted ad on Craigslist for me for free computers so I could work on some older desktop/laptops so I could get used to repairing/rebuilding computers.

I was thinking about when I get some older computers I could work on them then maybe try to sell them in the summer this year. I just want to make some money to help my family as best as I can because we’re going through a rough time with our financial status. I’ll appreciate any advice you can give me.

Your friend, Eric.

Rick’s answer:   [Read more…]

Q&A: Why can’t I message someone on Facebook without paying $1?

Posted on January 16, 2014

facebook-logoQuestion from Jamie:  Hi. Just yesterday I tried to send someone I wasn’t “friends” with two pictures they had asked for. Facebook said if I wanted to have the message go directly into their message box, I had to pay a $1.00.

I also sent someone a link in a private message, and she could not take the link from her private message and put it to her site without paying. Is this Facebook really doing this or just another scam?

Rick’s answer:   [Read more…]

Q&A: How can I disable the Control Panel in Windows 7?

Posted on January 15, 2014

Question from Kenny:  Hi Rick. First of all, I wawindows-7nt to thank you for your generosity in posting all these amazing tips. You have helped so many people by posting them! Now, I have a question for you if you don’t mind.

I recently bought a new computer and decided to give my 2 year old Gateway laptop to my son. Since he’s only 8 years old I’d like to keep him from accessing the Control Panel and accidentally messing things up.

My question is can you tell me how to disable the Control Panel in Windows 7?

Rick’s answer: [Read more…]

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