Tech Questions & Answers Archives - Page 217 of 258

Q&A: Will a new battery fix my laptop?

Posted on January 30, 2015

Question from Danielle H.: I have a 5 year old HP Envy 13 laptop that works fine when it’s plugged into the wall with the charger, but if I unplug the charger it shuts off almost immediately.

Do you think replacing the battery would fix the problem or do you think there’s something else wrong?

Rick’s answer: Yes Danielle, the problem is almost certainly a bad battery. If the charger was bad it wouldn’t run the laptop at all, and if the laptop itself was bad it wouldn’t run regardless of whether it was using battery power or AC power.

You have several options available to you for buying a replacement laptop battery for your HP Envy 13: [Read more…]

Q&A: Where can I find Windows 8.1 Wireless LAN Drivers for my HP Pavilion dv4000?

Posted on January 29, 2015

Question from Howard L.: Rick, I’m hoping you can help me out. After Microsoft stopped supporting Windows XP I decided to install Windows 8.1 on my HP Pavilion dv4000 CTO laptop. I really love this computer and I hate to give it up!

Since this PC is so old I didn’t know how well it would work with Windows 8.1, but I was very pleasantly surprised. It actually seems to run faster than it did with XP. But there’s one problem. [Read more…]

Q&A: How can I disable Read Receipts in WhatsApp on my iPhone?

Posted on January 24, 2015

Question from Tina L.: When I read a message in WhatsApp on my iPhone 6 it tells the person who sent it that I have read it.

I don’t like that because there are times when I’d rather the person not know that I have read their message. Can you tell me how to disable Read Receipts in WhatsApp? My phone has iOS 8 on it.

Rick’s answer: [Read more…]

Q&A: Can I install Windows 7 for a Dell laptop on a home-built desktop computer?

Posted on January 21, 2015

Question from Todd H.: The hard drive went out on my HP Pavilion dm1-4010us Notebook computer.

I replaced the bad drive with one that I had taken out of an older laptop but I had to order a Windows Restore DVD from HP so I could put Windows back on it.

When the Restore DVD arrived I went to install it and found out the screen is bad too. After considering all my options, I decided that I’d like to just trash the laptop and build a desktop computer from scratch. If I do that will I be able to install the Windows 7 from the HP Restore DVD onto the new computer?

Rick’s answer: [Read more…]

Q&A: Will my old Epson MX-80 printer work with Windows 7?

Posted on January 11, 2015

Update: I have removed the links in this post because that website has started pushing necessary “driver update” utilities and removed the actual drivers from the page.

I will search for another legitimate source for MX-80 drivers for Windows 7, 8.1 and 10 and post the links here if I’m able to find one.

Original post continues below… [Read more…]