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Q&A: Why is a Thumbs.db file being created on my Desktop every time I download a photo?

Posted on September 26, 2017

Question from Ariela F:  I read your post that explains how to download pictures from a website by clicking them and dragging them to the desktop.

I love that trick. It worked perfectly for the first few days but now I’m having a problem with it.

All of a sudden my computer has started creating a new file on the desktop called Thumbs.db every time I download a picture onto it. I always delete it but it just comes right back the next time I download another picture.

How can I prevent that Thumbs.db file from coming back every time I download a picture? I hate seeing it there because it’s really distracting!

My laptop has Windows 10 on it if that makes any difference. I hope you can help me.

Rick’s answer:   [Read more…]

Q&A: Can I turn on Chat for just one friend on Facebook while appearing to be offline to everyone else?

Posted on September 20, 2017

Question from Cindy H.:  Hi Rick! I so love your tips! I have a question for you.

My boyfriend is in the Army and he’s currently stationed in Germany.

Is there a way to turn on Facebook Chat just for him so that my other Facebook friends won’t bother me during our nightly chats?

I have an Acer All-In-One computer with Windows 10 on it.

Thanks a lot!!

Rick’s answer:  Yes Cindy, there is. And it’s really easy to do. just follow the steps below:  [Read more…]

Q&A: Why is the keyboard on my iPad split in half?

Posted on September 17, 2017

ipad-split-keyboardQuestion from Linda:  My 4 year old got her hands on my iPad and now the onscreen keyboard is split into two halves.

I tried typing with it like this but I just can’t because it feels so unnatural.

I’ll be forever in your debt if you can tell me what I need to do to get it back to normal! Can you?

Rick’s answer:  This actually happens a lot Linda, and it’s almost always by accident based on the desperate pleas for help I receive on a fairly consistent basis.

Your message prompted me to finally write this post explaining how to fix the split keyboard issue.  [Read more…]

Q&A: How do I reset my iPad back to the factory settings after it has been jailbroken?

Posted on September 14, 2017

ipad2Question from Christy L.:  Hi Rick. I’ve been reading your tips for over a year now and I love them. Thank you for posting them.

Now, it’s my turn to ask for help. I hope you can tell me how to fix a serious problem with my iPad.

I loaned my son my iPad 2 to use while he was waiting for his Macbook to get back from the repair shop. While he was using it one of his friends showed him how to jailbreak it. Now it runs real slow and the battery drains in half the time it used to take.

I was told that resetting the iPad back to it factory default settings would fix the problem. Can you tell me how to do that? I can’t afford to pay Apple to do it for me and it’s no longer under warranty.

Rick’s answer:   [Read more…]

Q&A: How can I “flip” the contents of my screen 90 degrees?

Posted on September 13, 2017

Question from Tammy G.:  Hi Rick. I have a problem that I need your help with, and it just might be one you’ve never seen before.

In order to display more of my Facebook news feed without having to scroll so much, I asked my husband to build a stand for my 23″ wide screen monitor that allows me to use it on its side in a portrait orientation.

The problem is the screen contents are now laying on their side to where you have to turn your head sideways to read it. This image shows what I’m talking about:  [Read more…]

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