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Q&A: I was kicked out of my own Facebook group. How can I regain control of it?

Posted on January 24, 2019

Question from Daniel:  I’m in desperate need of your help with recovering a Facebook group that was stolen from me.

Back in 2015 I started a group about camping. I worked real hard at promoting the group and over time it grew to over 32,000 members.

I used this group to sell camping gear that I would ship directly to the customers from my brick and mortar store.

About 7 months ago I was approached by a woman who runs a fitness website asking if we could cross-promote each other’s products in our two groups.

I agreed and granted her admin access to my group and she reciprocated by granting me admin access to her group.

Her group only has about 12,000 members but I was making several sales a week from my posts in there.

All was well until this morning when I discovered that I’m no longer a member of either group.

I tried logging in with my email address and password and neither group will accept them.

It appears that this person has hijacked my group and kicked me completely out of it. Can you tell me what I need to do in order to regain control of it?

I reported the theft to Facebook but so far I haven’t heard anything back from them.

Rick’s answer:  [Read more…]

Q&A: Do you think I should buy a TV with a damaged screen?

Posted on January 4, 2019

damaged-tvQuestion from Barry K.:  My neighbor has an almost new 32-inch flat screen TV that he’s offering to sell to me for $45. The thing is it has been damaged.

The right half of the screen got crushed when his little boy hit it with a golf club. He says he had it checked out and they told him it just needs a new screen (the screen doesn’t work at all).

My question is do you think this TV is a good deal at $45? I don’t mind paying to have it fixed if it costs less than $75.

Rick’s answer:   [Read more…]

Q&A: How can I make Windows 10 stop bugging me about trying the Edge browser?

Posted on December 29, 2018

Question from Heather:  I recently bought a new laptop that has Windows 10 on it. One of the first things I did was download Chrome because that’s my favorite browser.

Now every time I load Chrome a message pops up suggesting that I give Edge a try.

I don’t want to use Edge because I like Chrome! How can I stop Windows from bugging me about switching to Edge?

Rick’s answer:   [Read more…]

Q&A: How can I get my printer to work if I don’t have the installation CD?

Posted on December 16, 2018

hp-deskjet-1050a-j410gQuestion from Brittney F.:  My old computer stopped working and I had to buy a new one.

I need to install my old (but great) HP Deskjet 1050 J410 printer on the new computer but I’ve lost the installation CD.

Also, the old computer had Windows 7 on it but the new one has Windows 10.

Do you know of a way to get this printer to work with my new computer?

I’d really appreciate it if you can help me out. I really need a printer and I’d rather not have to buy a new one if I can help it.

Rick’s answer:   [Read more…]

Q&A: How do I disable Flash in the Edge browser?

Posted on December 3, 2018

edge-logoQuestion from Athenia L.:  I recently bought a new computer that came with Windows 10, and I really like it now that I’ve gotten used to it.

A friend at work said I should disable Flash in the Edge web browser. I told her I use Chrome instead of Edge, but she said I need to disable the Flash in Edge anyway just to be safe.

First, is she right about needing to disable Flash? And if she is, how do I disable it?

Rick’s answer:   [Read more…]

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