Rick's Daily Tips

Tech Tips, Tricks and Tutorials

Q&A: How can I find out which program is using tons of data in Windows 10?

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Question from Gary M.:  My ISP has notified me that I have exceeded the monthly data allotment for my Internet plan and that I might have to pay extra this month.

I don’t understand this because I only use the Internet for about 1 to 2 hours per day and I don’t do much streaming at all other than watching an occasional YouTube video.

I only use one computer on my Internet connection (Dell laptop with Windows 10) and I don’t have anything whatsoever connected to Wi-Fi. I’m hoping that’ll make it easy to find out why I’m using all that data.

Can you tell me what I need to do to find out what’s going on?

Rick’s answer:   [Read more…]

Q&A: Why does my Chromebook not have a ‘Delete’ key?

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Question from Eugene:  I just bought a new Chromebook and to my amazement there is no ‘Delete’ key on the key board.

What’s up with that?

Rick’s answer:  Eugene, there are several things to love about a Chromebook (#ad), but there are a few things that make me want to scratch my head as well.

And you have just discovered one of them.

[Read more…]

How to make sure you’ll never get locked out of your Facebook account

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I frequently receive frantic messages from Facebook users asking how they can regain access to their accounts when they’re unable to reset their passwords.

Unfortunately, in most of those cases I’m unable to help those folks reset their passwords and get back into their accounts.

That means they have no choice but to abandon their accounts and open new ones.

People find themselves in this situation because Facebook has determined that it’s better to have some people locked out of their accounts forever than to make it easy for hackers to reset the passwords of unsuspecting users.

It always bothers me to have to tell someone I won’t be able to help them get back into their Facebook account, but unfortunately that’s just the reality we are faced with for the time being.

Now all of the above being said, there are steps you can take right now to ensure that you’ll be able to reset your Facebook password if you ever forget it or if a hacker breaks into your account and changes the password.

[Read more…]

How to quickly find the perfect frame for a screenshot from a YouTube video

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If you’ve ever tried to capture a screenshot from a YouTube video you know how difficult it can be to find just the right frame to capture.

Unless your timing with the “Pause” button is absolutely perfect it can take quite a while to find a frame that will look great as a screenshot.

Well, I’m about to give you a little tip that will make finding just the right frame almost as easy as finding a grain of sand on a beach.

[Read more…]

How to quickly verify your Facebook privacy settings

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With Facebook privacy so often in the news these days, you’re probably concerned about keeping your own posts, photos and comments at least somewhat private.

To that end, you’ve probably tweaked your account’s privacy settings to make your personal information as private or as accessible to others as you feel comfortable with.

But are you really sure you have everything truly locked down to match your comfort level?

Well, there’s an easy way to find out… [Read more…]

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