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Q&A: What does it mean to ‘jailbreak’ an iPhone? (and should I do it?)

Posted on December 12, 2025

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Question from Barbara:  Can you explain what it means to “jailbreak” an iPhone in terms a six year old can understand?

I read something about that the other day and it went right over my head.

Is this something that I should do?  [Read more…]

Q&A: Can I retrieve my forgotten Wi-Fi password from my router?

Posted on December 11, 2025

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Question from Sean:  My wife and I both connect our computers to the Internet via Wi-Fi.  We rented out a spare bedroom to a college student a while back, and while we were on vacation our router died.

Not wanting to have to do without Wi-Fi until we got back, our renter purchased this router and installed it.

When we got back from our trip she gave us the password she had put on the new router’s wireless network and we used it to log on to the network with our Windows PCs.

When our renter left she told us we could keep the router, and we were very grateful. The problem is we lost the paper with the Wi-Fi password  on it.

Now, our problem: My wife had to have the hard drive in her laptop replaced and when they reinstalled Windows it wiped out her password. Do you know of any way to retrieve the Wi-Fi password from the router so she can sign back on to the network? [Read more…]

Q&A: How can I remove my birthdate from Facebook?

Posted on December 6, 2025

Question from Bridgette:  I hate how Facebook shows our birthdates to the entire world.

Can you tell me how to remove my birthdate from both the Facebook website and app?

I’ve repeatedly searched FB Help but cannot find anything anywhere that explains how to do it.

If you can help, you would be my hero!! Thanks much.  [Read more…]

Q&A: Is there a way to connect a really old printer to a new PC?

Posted on December 5, 2025

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Question from Barry:  I have a really old (circa mid-1990s) HP Laserjet 5 mono laser printer that I really love.

I haven’t used this printer in many years. I replaced it with a new one the last time it ran out of toner because replacement HP toner cartridges were very expensive back then.

Can you answer a quick question for me?  [Read more…]

Q&A: How can I prevent people from tagging me on Facebook?

Posted on December 3, 2025

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Question from Audrey:  Hi, Rick! I have a Facebook question for you.

Is there any way to block people from tagging me in their posts?

I hate it when I’m tagged in a photo or status update that’s embarrassing or doesn’t even pertain to me in some way.

Thanks in advance for your help.

Rick’s answer:  [Read more…]

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