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Q&A: How can I completely remove Norton antivirus from my PC?

Posted on April 9, 2023

Question from Dagan:  I’ve been using Norton 360 for years, but it recently let a bunch of viruses slip through and get installed on my computer.

Norton removes a bunch of viruses every time I run it but they just keep coming right back.

I want to ditch Norton and install a different antivirus app but I know you’re only supposed to run one antivirus app at a time.

The problem I’m having is I can’t seem to get all the Norton 360 files uninstalled so that I can install Malwarebytes. The Windows thingy that uninstalls programs gets rid of some of the Norton files but some of them come right back when I reboot the computer.

How can I completely uninstall ALL the Norton files from my hard drive?  [Read more…]

Q&A: Is Microsoft Defender just as good as other antivirus apps?

Posted on February 8, 2023

Question from Darryl:  I have always understood Windows’ built-in “Microsoft Defender” antivirus app to be inferior to other antivirus programs.

But yesterday I heard that might no longer be the case.

What’s your opinion about Microsoft Defender?

Is it really just as good as the third-party antivirus programs that are being sold today?

Rick’s answer:  [Read more…]

Q&A: Is it normal to have numerous lsass.exe processes running at once?

Posted on January 20, 2023

Question from Pete:  Every now and then I open the Task Manager on my Windows 11 laptop and quickly scan the running processes just to make sure there’s nothing out of the ordinary running.

I hopped out of bed this morning, turned on my laptop and did one of those checks. I was surprised to see there were numerous lsass.exe processes running when there’s usually only one.  [Read more…]

Q&A: Why won’t Microsoft Defender turn on after removing McAfee?

Posted on January 2, 2023

Question from Ray:  I know that Microsoft Defender disables itself if it detects a second antivirus is running but that it’s supposed to automatically turn back on if you remove the other antivirus program.

Well I recently uninstalled McAfee expecting Windows Defender to turn back on, but it didn’t. I keep getting a message saying my computer is unprotected.

Why is this happening and how can I fix it? [Read more…]

Why I use Malwarebytes on all of my computers

Posted on December 18, 2022

Note: This post is is not an ad for Malwarebytes. I’m not affiliated with them in any way and they didn’t pay me to write this post. I’m simply a very happy customer.

And now, on to the post…


I’m frequently asked which antivirus app I use and recommend, and truth be told, that answer changes over time as some antivirus tools get better and others get worse.

But for the last couple of years my answer has remained the same: Malwarebytes

Why? Well, there are several reasons:  [Read more…]

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