Your daily dose of practical, easy to follow tech tips!
As you surely know by now, scammers and hackers are always working overtime to take advantage of innocent Facebook users.
Unfortunately, scammers are quite active on other social media sites as well.
Right now there’s a very dangerous phishing scam being spread via instant messages on Instagram.
Question from Daniel: I’m in desperate need of your help with recovering a Facebook group that was stolen from me.
Back in 2015 I started a group about camping. I worked real hard at promoting the group and over time it grew to over 32,000 members.
I used this group to sell camping gear that I would ship directly to the customers from my brick and mortar store.
About 7 months ago I was approached by a woman who runs a fitness website asking if we could cross-promote each other’s products in our two groups.
I agreed and granted her admin access to my group and she reciprocated by granting me admin access to her group.
Her group only has about 12,000 members but I was making several sales a week from my posts in there.
All was well until this morning when I discovered that I’m no longer a member of either group.
I tried logging in with my email address and password and neither group will accept them.
It appears that this person has hijacked my group and kicked me completely out of it. Can you tell me what I need to do in order to regain control of it?
I reported the theft to Facebook but so far I haven’t heard anything back from them.
Rick’s answer: [Read more…]
Questions from Ellen H.: Hi Rick. I need your help with something on Facebook.
Can tell me how to disable the “Memories” posts that pop up in my newsfeed every day? I don’t like them.
They would be ok if they didn’t have a habit of reminding me of bad events from the past. The one from yesterday was about my divorce, and it really disturbed me.
I hope you can help me disable them. Thanks Rick.
Rick’s answer: [Read more…]
Lots of Mac users have started receiving pop-up messages stating something like this:
“Apple wants to make changes. Type your password to allow this.“
Questions about this pop-up are currently being asked in most all the popular Mac support forums online, and as you can imagine these folks are quite concerned that something untoward is happening with their Macs.
Well, their concern is indeed warranted because the “Apple wants to make changes…” pop-up is likely being caused by malware. [Read more…]
Do you allow your web browser to store the passwords to your online accounts?
I realize that stored passwords make using the Internet a lot easier, but truth be told it’s a very dangerous practice.
I wrote a post a while back that explains several reasons why using stored passwords is a bad idea, but now another reason has come to light. [Read more…]