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Step-by-step instructions for performing a factory reset on dozens of popular smart phones

Posted on July 5, 2015

reset-hard-logoToday’s smart phones are actually small, but powerful hand-held computers that are subject to all the annoyances and dangers that can afflict their larger cousins like laptops and desktop PCs.

Indeed, phones often become bloated with unnecessary apps and corrupted files. And unfortunately, they can even become infected with malware.

Fantastic apps like Lookout Mobile Security and Clean Master can help keep your phone free of malware, bloatware and other junk, but phones can still occasionally get so messed up and unstable that they become virtually unusable. And in extreme instances, they even lock up completely.

When situations like these arise, the best (and sometimes only) option is to simply do a factory reset on the phone and start over from scratch. But what if you don’t know how to do a factory reset on your particular phone?  [Read more…]

Microsoft is planning to roll out Windows 10 in ‘waves’ beginning on July 29

Posted on July 2, 2015

Windows-10-logoA few weeks ago I wrote a couple of blog posts about the upcoming release of Windows 10.

The first post explained how Microsoft is planning to release Windows 10 to the public on July 29.

The second post explained that the Windows 10 upgrade will be free for PCs running Windows 7 or 8.1.

A few weeks later Microsoft told us that Windows XP and Vista users can also upgrade to Windows 10 for free by jumping through a hoop or two.

Well, today they announced that not everyone will receive the Windows 10 upgrade on July 29 as we had been led to believe. Instead, Windows 10 will be rolled out to various classes of users in “waves”.  [Read more…]

Own an iPhone, iPad or Mac? If so, Apple has just released important security updates for you to install.

Posted on July 2, 2015

apple-logoIt seems like hackers and scammers are attacking Apple devices more and more every day.

That’s why it’s wise to always ensure that your iPhones, iPads and Macs are always running the latest versions of their respective operating systems and that all security updates are installed as soon as possible after they are released.

Apple has just released important security updates for iOS and OS X to plug dozens of security holes in the two operating systems. If you own an iPhone, iPad or Mac you should install the updates ASAP to prevent hackers from compromising your device(s).

Follow these steps to update your iPhone or iPad:  [Read more…]

Q&A: Is there any way to suspend a Netflix account for 6 months without closing it?

Posted on July 1, 2015

netflix-logoQuestion from Heila G.:  Rick, my hubby and I are preparing to go on a six month mission trip to Peru and we don’t want to keep paying for Netflix while we’re gone since we won’t be using it.

Will Netflix allow us to suspend our account for the six month period that we’ll be gone, or will we have to cancel the account and open a new one when we get back? I hope we don’t have to cancel because we’ll lose all of our preferences and stuff.

Rick’s answer:   [Read more…]

Q&A: How do I get OS X Yosemite to display file extensions on my Mac?

Posted on June 29, 2015

os-x-yosemite-logoQuestion from Keitha D.:  Hi Rick. I need your help with an issue I’m havingwith my Macbook Pro.

I recently upgraded from OS X Mavericks to Yosemite, and ever since the upgrade I can’t seem to view any file extensions. Can you tell me how to get them back?

Rick’s answer:   [Read more…]

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