Your daily dose of practical, easy to follow tech tips!
Like most Americans you have probably had the unfortunate experience of having to wait on hold for what seemed like an eternity while customer service reps were “helping other customers”.
Most of us probably agree that calling customer service is about as pleasant as eating broken glass for breakfast, but what most folks don’t know is that it was intentionally designed to be that way.
Question from Tina: I currently use the Google Authenticator app on my phone to retrieve the Two-Factor Authentication codes for logging into my online accounts.
I’m getting ready to buy a new phone and I want to make sure I won’t do something that gets me logged out of my accounts with no way to retrieve the codes to log back in.
Is there a simple way to transfer the Google Authenticator app to a new phone without messing everything up in the process? [Read more…]
Note: The links in this post are affiliate links.
Every week I receive hundreds of questions for the Tech Q&A section of my blog, and one question I get asked on a regular basis is “What’s the best upgrade I can make to speed up my computer?”
In times past my answer was always the same: add more RAM!
But I’m afraid that’s no longer true in most situations…
As you probably know, the scammers of the world are getting more creative and more brazen by the day.
Unfortunately, the Internet has made it far too easy for fraudsters to target victims in other states, and even other countries.
Many scams go after credit card and/or bank account info, but there’s an entirely different class of monetary scams in which the scammers ask you to send them gift cards instead of your financial info. [Read more…]
Do you ever receive files in your email inbox that you’re pretty sure are legit, but you’re still leery about opening them?
Well, with all the hacking, spoofing, phishing and malware distribution going on these days, you should be!
Folks send files to me all the time via email (after we discuss it in advance), but even if I trust the sender completely I still check the files out to make sure they’re safe and malware-free. [Read more…]