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Phone-based customer service and tech support is often horrible (by design)

Posted on April 4, 2024

Like most Americans you have probably had the unfortunate experience of having to wait on hold for what seemed like an eternity while customer service reps were “helping other customers”.

Most of us probably agree that calling customer service is about as pleasant as eating broken glass for breakfast, but what most folks don’t know is that it was intentionally designed to be that way.

[Read more…]

Thursday, April 4, 2024 – Handling Two-Factor Authentication when switching phones – The best computer upgrade you can make for the money

Posted on April 4, 2024

Hello, and welcome…

Rick’s Daily Tech Tips Update for Thursday, April 4, 2024

 


 

Topics covered in this issue…

• My bi-annual gadget cleaning and maintenance routine

• Q&A: What happens with Two-Factor Authentication if I switch phones?

• This is the best computer upgrade you can make for the money

• Bananas are berries, but strawberries aren’t? Are you kidding me???

• April’s Tech Tips Giveaway: Anker 521 300W Portable Power Station

[Read more…]

Scam alert: Beware the fake PayPal Tech Support scam on X

Posted on March 30, 2024

It’s no secret that Facebook is a favorite venue for crooks and scammers to seek out potential victims, but it’s certainly not the only place where they hang out.

A recurring scam that targets frustrated PayPal customers is once again making the rounds on X (formerly Twitter), and it typically works something like this: [Read more…]

Here’s a safe way to sell your used Apple devices

Posted on March 29, 2024

Do you have one or more working, but no longer needed Apple products sitting around just collecting dust?

If so, did you know that you can easily sell them and get a decent price without the risk and hassle of meeting some stranger off of Facebook Marketplace?

SellYourMac.com will give you an instant online quote on your used Apple gear.

[Read more…]

5 essential gadgets for a great summer vacation

Posted on March 23, 2024

Note: The links in this post are affiliate links.

Well, it’s that time of year again. Spring has sprung, and if you’re like most folks you’re probably busy planning your summer vacation.

The available choices of places to go and things to do are seemingly endless, but whatever you and your family end up doing this summer, your gadgets will probably accompany you during your travels.

With that in mind, here are a few vacation “tech tips” to help ensure that you enjoy the best summer vacation possible: [Read more…]

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