Your daily dose of practical, easy to follow tech tips!
Question from Elizabeth: I have a question for you, Rick.
I bought my daughter her first phone (it’s an iPhone) and she loves watching videos on it.
The problem is she’s hearing impaired and she cannot make out a lot of the dialog that’s spoken in the videos.
I know that lots of the videos available online are closed captioned, but I don’t know how to turn “Closed Captioning” on.
Can you tell me how to do it? [Read more…]
Note: The links in this post are affiliate links.
Question from Chris: My family has two laptops and a desktop computer, all of which need more RAM. How can I find out which type of RAM to buy for each computer?
I checked online and there’s DDR, DDR2, DDR3, DDR4, DIMMs, SODIMMS, etc. and they all seem to operate at different speeds. It’s all so confusing! [Read more…]
Question from Melvin: I need help with a glitch that’s affecting my phone.
All of a sudden it started rotating the Home screen every time I rotate the phone (the same way pictures rotate).
I can deal with the pictures rotating but I hate it when the Home screen rotates. It just looks really weird.
Why is this happening and how can I put a stop to it? [Read more…]
Question from Beverly: Google sent me an email saying my Gmail account was caught sending spam.
They said I have to pay a $250 fine within 48 hours or my Gmail address will be permanently shut down.
This seems like a scam to me, but the email looks real and I can’t afford to take a chance on losing my Gmail address. Everything I do online is linked to that address.
My question: Is this email legit? [Read more…]
Question from Kellie: I have Xfinity Internet and the plan I’m on is for 200 Mbps download speed.
I used SpeedTest.net to run several speed tests yesterday and again this morning. The fastest speed I got was around 65 Mbps.
I called Xfinity this afternoon and they ran some kind of test from their end and said I was getting all the speed I’m paying for.
Is there something I’m doing wrong when I run the speed test or is Xfinity just blowing me off? [Read more…]