Your daily dose of practical, easy to follow tech tips!
Question from Karren: I have a Verbatim 16GB USB flash drive that works fine with my laptop, but when I plug it into my desktop computer it displays the following error message:
“Windows has stopped this device because it has reported problems.(Code 43)”
Does this mean there’s a problem with my computer or with the flash drive? And how can I fix it? My laptop is running Windows Vista and the desktop is running Windows 7.
Rick’s answer: [Read more…]
Question from Alice S.: I went to buy new ink cartridges for my Canon MP495 printer, and while searching for the right cartridges I happened to notice that the store also sells refilled ink cartridges.
The prices of the refills were about half the price of new ones so I decided to give them a try. When I got home I installed the refilled cartridges and began printing several documents that I really need to get printed.
At first everything was fine, but after a few pages had been printed an error message popped up on the screen telling me the printer was out of ink and that I needed to order more. I know that both cartridges have plenty of ink, so why is the computer telling me otherwise?
Rick’s answer: [Read more…]
Question from Heila G.: Rick, my hubby and I are preparing to go on a six month mission trip to Peru and we don’t want to keep paying for Netflix while we’re gone since we won’t be using it.
Will Netflix allow us to suspend our account for the six month period that we’ll be gone, or will we have to cancel the account and open a new one when we get back? I hope we don’t have to cancel because we’ll lose all of our preferences and stuff.
Rick’s answer: [Read more…]
Question from Keitha D.: Hi Rick. I need your help with an issue I’m havingwith my Macbook Pro.
I recently upgraded from OS X Mavericks to Yosemite, and ever since the upgrade I can’t seem to view any file extensions. Can you tell me how to get them back?
Rick’s answer: [Read more…]
Question from Derick T.: Hi Rick. I had been wanting to add some USB 3.0 ports to my HP desktop PC for a while now. I finally broke down and bought a USB 3.0 expansion card
The new USB ports work fine with my USB mouse, keyboard and printer, but when I plug my Seagate external USB hard drive into it I can’t get the computer to recognize the drive. I know it should work because the box the drive came in said it works with USB 3.0. Am I doing something wrong?
Rick’s answer: [Read more…]