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Q&A: How can I find out which processor my Mac has in it?

Posted on May 23, 2022

Question from Michelle:  I bought a new MacBook in December 2020 and I’m curious about which type of processor it has in it.

I recently found out that Apple started putting different processors in their machines around that same time and that some programs won’t work with the new processors.

How can I find out whether my MacBook has the older processor or the new one?  [Read more…]

Q&A: How can I find out how much RAM is in my Mac?

Posted on May 21, 2022

Question from Randy:  I have a two year old Mac desktop computer that runs great, but I heard Macs run a LOT faster if they have at least 16GB of RAM installed.

I’d love to upgrade mine to 16GB if it currently has less than that in it.

The thing is I have no idea how much RAM is in it right now. How can I find out?  [Read more…]

Q&A: How can I get my PC’s clock to stop using military time?

Posted on May 19, 2022

 

Question from Beverly:  I just bought a new PC with Windows 11 and the time in the lower right corner is in military time.

How do I reset it to normal time (i.e. instead of 17:00, have it say 5:00 PM)?

I’ve tried everything but don’t know how to do it.

Rick’s answer:  [Read more…]

Q&A: Why is everything on my computer screen maximized?

Posted on May 13, 2022

Question from Evelyn:  I have an Acer desktop computer with Windows 10 Home edition on it.

Everything was working fine this  morning but when I came back from lunch my web browser was in full screen mode (maximized).

I thought that was odd because everything was normal when I left for lunch.

I tried to click the little square icon in the top-right corner to take the browser out of full screen mode but I couldn’t click it. It’s like it ignored my clicks.

Anyway, I was able to minimize the browser but then I noticed something else really strange. None of my open apps were showing up on the taskbar.

I don’t know how things got so messed up, but I hate it. Do you have any idea what’s going on, and what I need to do to fix it? [Read more…]

Q&A: Can I upgrade the RAM in my Chromebook?

Posted on May 8, 2022

Question from Julia:  I have an ASUS Chromebook C204 that I’ve had for a while.

My husband (who is serving overseas and unavailable to help) said I might need to upgrade the RAM because the Chromebook is a lot slower than my Dell XPS 13 laptop. The thing is, he isn’t sure it can be upgraded.

I have two questions:  [Read more…]

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