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Q&A: How can I access files on my USB thumb drive that were hidden by a virus?

Posted on May 6, 2013

no-virusQuestion from Mike D:  Rick, a few days ago my Acer laptop running Windows 7 caught a couple of nasty viruses, but I was able to remove them by following the instructions in your great virus removal post. Thanks for the help!

Now that the viruses are gone however, I have a different, but related problem. The viruses apparently “hid” all the files on a very important USB thumb drive that was plugged into the PC when the viruses struck. These are documents that I use at school, and I really need to get them back if at all possible. I’m not really concerned about the drive itself. I just need the files back! Any ideas?

Rick‘s answer:   [Read more…]

Beware of installing unwanted software and toolbars

Posted on December 21, 2012

toolbar-install

One of the great things about the Internet age is the availability of thousands of useful programs, tools and apps just waiting for you to download and use free of charge. I use a number of these freebies on a daily basis, and most of them work just as well (and in some cases better) than their commercial counterparts. If you aren’t careful however you can easily install “extras” such as browser toolbars and additional apps that can slow down your system or even steal your personal information.

These “extras” are usually downloaded with your permission whenever you install a “free” program. The reason many of these programs are free is because the companies behind the toolbars and “extra” apps pay the maker of the free software to help them distribute it. This is how it works… [Read more…]

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