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Scam alert: Beware this dangerous “AppleCare Support” scam

Posted on March 21, 2025

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An old, but very dangerous recurring scam targeting unsuspecting iPhone users is making the rounds once again.

As usual, there are several slight variations of this scam, but luckily they’re pretty easy to recognize if you know what to look for.

This “Call AppleCare for Support” scam typically works something like this…  [Read more…]

Q&A: How can I make the text bigger on my phone?

Posted on March 20, 2025

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Question from Carol:  Hi, Rick. I need your help with a problem I’m having if you don’t mind.

I recently had a stroke and it affected my eyesight. My recovery is going well but I still don’t see nearly as well as I used to.

One of the biggest problems I have is reading the text on my phone. It would help a lot if I could make the letters bigger.

Can you tell me if that’s possible and how to change it if it is? [Read more…]

Q&A: Can you limit someone to using just one specific app on an iPhone?

Posted on January 31, 2025

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Question from Gwen:  I installed a kid’s game on my iPhone that teaches the child how to do basic math in order to solve a series of mysteries.

The recommended age range for the game is 4 to 6.

My daughter turned 4 a couple of months ago so I believe she should be able to successfully play the game.

The thing is I don’t want her to be able to do anything with the phone except use this one app. Is it possible to set it up this way?

[Read more…]

Q&A: What’s the difference between Bluetooth and WiFi?

Posted on July 7, 2024

Question from Marvin:  After using a flip phone for years, I finally decided it was time to upgrade to a smart phone.

I found a good deal on a new iPhone at Best Buy, so I bought one. I like the phone ok, but some things about it are really confusing.

For example, my phone’s user manual says it supports both Bluetooth and WiFi wireless connectivity.

What is Bluetooth and how is it different from WiFi?  [Read more…]

Extend your iPhone’s battery life and protect your privacy

Posted on June 13, 2024

Does it seem like your iPhone’s battery has a habit of dying sooner than it should?

There are many variables that determine how quickly an iPhone’s battery will drain, some of which are out of your control.

But luckily, there’s one battery hog that you can disable with a few taps that could make the difference between your battery lasting the entire day or dying on you at the worst possible moment…

[Read more…]

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