Your daily dose of practical, easy to follow tech tips!
Question from Michelle: I sometimes hand my phone to my 9 year old son so he can play a game.
Well, I recently found out that he sneaked into the Google Play store and bought several games without my permission.
We had a long mother-son talk and he assured me that he won’t do it again, but I’d really like to make sure he (nor anyone else) can ever do that again. Is there something I can do? [Read more…]
Question from Janet: A while back my sister wanted to buy a game for my daughter to play on her tablet so I let her enter my credit card info into Google Play and buy it.
But now with all the hacking that’s been going on lately I’m really nervous about having my credit card info online.
Can you please tell me how to remove my card number from the Google Play app? [Read more…]
Question from Angelia C.: Hi Rick! Thanks so much for your tips, but I’m having a problem with one of them. I took your advice about enabling two factor authentication on my Google account but now I can’t log into Google Play on my Samsung phone.
It keeps telling me my password isn’t right even though I know it is. Can you tell me how to fix this? I really need to get into Google Play to update my apps! Thanks!!!
Rick’s answer: Hi Angelia. The problem you’re having is happening to lots of folks. I even ran into it myself after enabling two factor authentication on my own account.
It seems that some Android devices aren’t capable of dealing effectively with two factor authentication. But luckily, there’s an easy fix. All you have to do is create an Application Specific Password. Here’s how: [Read more…]